Island Cycle

4.2/5 β˜… based on 8 reviews

Contact Island Cycle

Address :

114 Hirst Ave E #5, Parksville, BC V9P 2G9, Canada

Phone : πŸ“ž +87
Website : https://island-cycle.myshopify.com/
Categories :
City : P

114 Hirst Ave E #5, Parksville, BC V9P 2G9, Canada
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andy fliessbach on Google

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Great place,helped me figure out the right part for my bike! Price was right and didn't have to wait for shipping.Score another one for shopping local ??
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Sol Park on Google

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My son’s bicycle got fixed in no time!!! Service was great and price was very reasonable. Very welcoming display and neat store.
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Dominik Seacombe on Google

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bought a pump.tried to return it. it was in the package. owner started swearing at me. i was respectful before that but after cussing at me i spat on the entrance door he follows me amd my buddy out threatening to kill us and all that fun stuff. poor little fellow sure missed his anger manegment class. employees are nice and helpful though.
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Eric Vanderkwaak on Google

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Helpful and friendly, classic small town shop?
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Teresa Stanley on Google

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Bruce and the staff are fantastic. They have a ton of knowledge and are always willing to stop what they are doing to answer any questions. My husband and I trust them implicitly with our bikes, ensuring they are in top working order. Thanks guys!
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LilFluffBall Cycling on Google

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If you want your stuff fixed without any nonsense come in. If you want any mild training advice or preventive maintenance tips come in, I honestly cannot complain about them at all. Might take a little while for stuff to be done but at the same time they'll get your stuff done as quickly and correctly as possible as soon as they can.
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John .V on Google

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Long story short: Horrendous Service! I'm new to cycling, trying to learn as much as I can about the mechanics, and I went to Island Cycle because they had a detailed list of the services that they provide on their site. When I took my bike in I tired to explain to them the problem that I was having with my gear shifters not shifting correctly. They made it seem like no big deal and said that they could fix it. I received no call when the job was finished, and followed up a couple days later myself. I picked up my bike and the problem was still there, after they had said that they fixed it by replacing the derailleur cable. I showed them a 2nd time how the gear shifter wasn't working probably, this time they listened to what I was saying and then said that I needed new gear shifters and offered to put new ones on, free of a labour charge (which I appreciated). I went in a week later to drop off my bike for the new shifters and when I tried to talk to them about different types of shifters the gentlemen got frustrated with me and refused to talk about different products. He literally just went back to working on a bike and stopped talking to me, I couldn't believe it. Island Cycle made me feel lousy right off the hop. This was my own experience with them and my assumption is that these guys appear to be overwhelmed with the amount of work that they have. I've started going to another shop where I am treated a lot better and am actually learning about bikes because the staff at my new shop actually takes the time to explain things. I would highly recommend NOT going to Island Cycle, especially if you're new to cycling and are trying to learn about the sport.
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virginia brietzke on Google

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We purchased one bike a few years ago for our son and we appreciated how Julie went through how to use the bike and care for it. She even brought it to our home. We purchased a second and still the service a year later was great. I called yesterday for service and she said she would pick up the bike and leave another so our son had transportation! I have to say the service is beyond extraordinary and make having these bikes extra special. Keep up the good work!

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