Enterprise Rent-A-Car - Calgary
4.1/5
★
based on 8 reviews
Contact Enterprise Rent-A-Car
| Address : | 129 17 Ave SE, Calgary, AB T2G 1H3, Canada |
| Phone : | 📞 + |
| Postal code : | 2 |
| Website : | https://www.enterprise.ca/en/car-rental/locations/canada/ab/south-downtown-calgary-c577.html%3Fmcid%3Dyext:245709 |
| Categories : | |
| City : | G |
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CP Walsh on Google
★ ★ ★ ★ ★ Primarily drawn by the convenience, I started renting from this location when it opened. Still content to rent rather than own, I now book through these guys exclusively. The staff are friendly, courteous, and efficient. The prices are very affordable (and often unbelievable) and Enterprise's walk-around inspection is respectfully tolerant and reasonable. Sure, be patient--there can be hiccups. There always is in this industry particularly when booking is so flexible. I'm exceedingly pleased with these guys.
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Yuri Zubyak on Google
★ ★ ★ ★ ★ Great service! The whole team worked together to make all transactions go smooth.
No delays, no hassle, no headaches...
Overall, excellent customer service and I'm totally satisfied for using this rental service.
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Debcar Jackson on Google
★ ★ ★ ★ ★ Always my goto rental place, always friendly, helpful people. Their pick up service is priceless. This location is no exception. Even with the shortage of cars, Enterprise has never disappointed us by ensuring we received a rental we had booked.
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Nazo Sahawk on Google
★ ★ ★ ★ ★ Honestly they have terrible customer service. I had renewed my license so I didn’t have photo ID but I have always been accommodated in other ways from other locations. It was just bad timing I didn’t have my license and unfortunately got into an accident and needed a rental. Told me they’d be with me in a minute waited for over 15 minutes until I had to approach the desk asking if anyone was going to help me. While they sat making calls behind the desk. Branch manager gave an insincere apology and that was that. Called another enterprise location and got a rental booked for pick up within a few hours without an issue after explaining the situation to them. Had a secondary driver on the policy but I would rather be the primary driver. I would prefer to take my business elsewhere anyways after the way I was ignored because “I assumed you were on the phone”. Terrible experience.
Update: the wonderful people at the enterprise location in crowfoot gladly accommodated me with getting a rental this afternoon. No photo ID needed just a letter with my address, my temporary license, a credit card and even offered to look at my AHS ID for photo proof (I’m a nurse and don’t have time to waste on situations like this). The fact that this location wouldn’t even consider taking 2 non-photo IDs when the airport would baffles me. The owners need to work on their customer service skills with staff you guys are going to lose business ??♀️
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Faseeb Shah on Google
★ ★ ★ ★ ★ Had a great experience dealing with the staff at this location. After dealing with the Enterprise at Fish Creek I thought I was in for a poor experience. The staff here were very quick in getting me into a 7 seater before my trip to Kelowna and gave me the exact car and service I expected. Car was very clean and had all the bells and whistles for a nice road trip. Definitely will be back if I ever need a rental again!
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Fabhooks on Google
★ ★ ★ ★ ★ They are different from other Enterprise locations. Best service ever, manager gave me her business card just in case of any issues during my travel. One of the staff member even emailed me with contact details to ask if everything is ok. Car was very clean, great service and very easy transaction. Appreciate the great customer support. Thanks
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Michelle Hay on Google
★ ★ ★ ★ ★ I required a rental vehicle for a number of weeks in late 2021. This Enterprise location is absolutely wonderful to deal with. The management and staff are friendly, honest, and professional. Customer service from each staff member deserves 5 stars ⭐⭐⭐⭐⭐
As well , the fleet is new, clean, well maintained.
I would highly recommend contacting them if you are in need of renting a vehicle.
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Cha-Cha Chansiri on Google
★ ★ ★ ★ ★ This is my first time in this location. I’m so pleased with their services. The car was clean and new. Tess is a new manager and her goal is effective, fast and top customer service. Seems she wants to bring her team up to the top of the line.
I highly recommend you to check it out.
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