Dollar Car Rental - Calgary
2.5/5
★
based on 8 reviews
Contact Dollar Car Rental
| Address : | 114 5 Ave SE, Calgary, AB T2G 0E2, Canada |
| Phone : | 📞 +8 |
| Postal code : | 2 |
| Website : | https://www.dollar.com/loc/ll/ca/al/calgary/114-5th-avenue-southeast/ |
| Categories : | |
| City : | G |
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Nafi Haque on Google
★ ★ ★ ★ ★ Rented a Minivan yesterday which was 2020 Dodge Caravan, mileage was around 8k. But the condition of the minivan was simply awful. Whole van was ravaged by hail at some point, which we can live with. But there are many other issues. Even though the mileage is so low and its 2020 but the noise of the engine and pick up of speed are really bad. Not sure what the vehicle really went through. Also the vehicle wasn't thoroughly cleaned inside. When the AC is off the smell coming through the vent when fan is on, is unbearable. Quite disappointing I must say!
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Sylvain L on Google
★ ★ ★ ★ ★ The guy at the reception was really polite and efficient. We got an upgrade on the car and it was brand new. Wow!
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Peter Brzozowicz on Google
★ ★ ★ ★ ★ Customer Service has been replaced with Customer Abandonment! One week prior to travelling I reserved a van and had it confirmed.. upon landing in Calgary I receive a voice mail telling me they had no van! No return phone number nothing. I go to get assistance from the Airport Dollar rental manager .. I get the same answer.... we have no cars or vans and no offer of assistance! Again More Customer Abandonment !! In the end I spent 3 hours on the phone calling around and finally secured a van NOT from Dollar!! oh and I had to pay more!! If you happen to search car deals and Dollar comes up as the Cheapest, AVOID AT ALL COST!!!!! They don't have any!
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Josh Ehnes on Google
★ ★ ★ ★ ★ Had a rental vehicle that was supposed to be dropped off after hours but there was no where to park the vehicle. The small parking lot available was completely full to the sidewalk and as the location is downtown street parking is not available. I called customer service and waited over an hour to talk to someone who was rude and not helpful. We will not be planning to use Dollar or Thrifty car rentals again in the future as the customer service is terrible.
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Lyndon on Google
★ ★ ★ ★ ★ At the beginning of the week our vehicle died and we had to manage our life and also get to Edmonton for an important family issue on the weekend. Things were a mess but this rental for a week solved our car issue perfectly. Everyone was friendly, fast and efficient - and the car was perfect and cheaper than we had expected. We even had a struggle wit a third party website that we actually started the rental on - but Michael the manager jumped in and made sure we didn't get billed twice (which amost happened!!) - he was excellent too.
We would go back here again in a heartbeat if we ever need to.
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Alan Fawthrop on Google
★ ★ ★ ★ ★ Absolutely the worst service that I have had ever in renting a car . Stay far away . My cost was $1129 for four days when I returned my car on Tuesday there lot was full . They tried to
tell me that it was demand which is BS as there lot was full with returns . Please find another place to rent from that cares if you have a great holiday not one that tries to bleed you dry .
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Stephen Kondra on Google
★ ★ ★ ★ ★ I do not recommend renting here. Returned rental vehicle during normal business hours, but no one was working to receive car, so sign stated to return keys to Hertz agent. Dollar phones me the next day late morning wondering when I was going to return the car, which I responded it was returned the previous evening. Receive the invoice days later with additional charges for “damages”. Have informed customer service for further details as there was no “damages”upon return of vehicle. Still waiting +3 weeks with no response or validation proof of why I am being charged for this. I have rented numerous vehicles over the years and never had such a bad experience!
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K A on Google
★ ★ ★ ★ ★ Needed a last minute car, the service was fast and polite. Got a good car at a reasonable price. Return was just as quick.
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