Dr. Lily Cha & Dr. Patrick Liao

2.3/5 β˜… based on 8 reviews

Contact Dr. Lily Cha & Dr. Patrick Liao

Address :

1275 Finch Ave W Suite 103, North York, ON M3J 0L5, Canada

Phone : πŸ“ž +7
Website : http://cha-lily-s-dr.poi.place/
Categories :
City : J

1275 Finch Ave W Suite 103, North York, ON M3J 0L5, Canada
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Julie Ann De Ala on Google

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I took a day off from work today for my appointment with Dr. Cha only to find out that she is on holiday. What?? The front desk told me that my appointment should have been on the 20th. And, because I was told about the date over the phone, she concluded that I must have misheard it. Okay, I got it! maybe?! but should you have at least called me a day prior for reminder or confirmation?? Very inefficient! I did not even realized that I missed my appointment. No calls at all. I think they just don't care what you are feeling! Hello??? Anyone seeking for doctors advise and treatment has important health issues. Therefore, we deserve to be treated with attention. Besides, that's what the doctor's ethical and professional commitment and responsibility all about, right? And, I do believe that professional conduct should start from staff.
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Diane O'Grady on Google

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Dr. Patrick Liao was amazing. I connected with him and he had a good sense of humour that put me at ease. He was efficient and really seemed to care about me as a patient. I would highly recommend.
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Basanti Regmi on Google

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I would give 0 stars if I could. I was with her for my first pregnancy. She wouldn't even give 5 minutes in each visit. When I was asking question, she would open the door and stand at the door. How discouraging it is to ask question for a first time to be mom. I will never go back to her and wouldn't recommend to anyone. She might have knowledge but she doesn't care about the patient. I don't even want to talk about the receptionist.
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ERVIE REVIRA on Google

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Not a good experience with this doctor. Always in a rush not even have a time to explain to her my problem. Not helpful at all. Front desk workers are rude, no patience with the waiting people. She wont explain to you clearly your problem, feels like rushing u to end for the next patient. I will not recommend u to this doctor. I will definitely look for another gynecologist. What a waste of time going to this doctor.
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Shanelle Holder on Google

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This was by far my worst experience with a health professional to date. Dr. Cha spent a total of 6 minutes (I timed it) with me. Did not take the time to listen to my concerns or problems and gave me no actual guidance for a care plan. She was extremely rushed and inconsiderate of my pain levels during my exam and ended up missing diagnosing my condition, later caught by another OB/GYN. Would recommend waiting longer to see someone better if you have the option.
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tian le on Google

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No issue with doctor there, but the office is only open 9-1, 3 days a week. That is 12 hours per week. Yet, noone picks up any phone calls during the 12 hours. I mean you have two doctors there, just get someone to pick up calls, it would not cost you much...
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Mia L on Google

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Dr. Lily Cha's new office is located at 1275 Finch Ave W, Suite 103, a short walking distance to Finch West Station which makes it very convenient by public transit. Her office is sparkling new, with many exam rooms. The waiting area has around 5 seats. But you can also wait outside in the hall and there are benches to sit on. The secretary was very nice, friendly to everyone and very efficient. She would step outside to the hall to call out patient when it's their turn if they were not waiting inside. I had an appointment for a pap test at 11:00 and was done, out of the door by 11:40. Waiting time was 10 minutes before I got called in. Dr. Lily Cha was very polite, warm and caring. She took time and didn't rush. Overall, it is a very positive experience.
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Aeryn Lynne on Google

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I'm not sure if the receptionists at the new location are the same as from the old Wilson site, but my last interaction with them at the Finch site went smoothly. Dr. Cha is amazing. I've had two horrific gynecologists over the years before meeting Cha, and she's an absolute star. During appointments she is frequently asking me if I have any questions, and if I'm comfortable with moving forward (I had a couple procedures done through her). She's always listening and ensuring that I fully understand what's going on and what to look forward to. I've never felt rushed or unimportant like some are alluding to in their reviews.

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