Charm Fertility Oakville

Everybody at Charm is friendly, helpful and kind. The moment you walk in, they know who you are, you life story, why are you there. Looking at the fact how uncomfortable is to get an intrauterine ultrasound, you can’t feel uncomfortable there. Blood work is easy and fast... I have baby veins. They are the best! trust me, is NOT JUST a clinic where you ask for help, is a place where you GET all the SUPPORT you need when you have no more hope. <3 Thank you Charm for my angel !!!

Very supportive Nursing team and always was able to get booked in quickly for ultrasounds and procedures. A very patient focused approach. The team is incredibly mindful on the toll that this process puts on patients and are always willing to work with you on coming up with the best treatment process. Thanks to Charm we are pregnant with our second child!

Fertility clinics are never a fun place to end up at, but the staff here really is sympathetic and truly has your best interest in mind. I never felt forced or pressured to try treatments I didn’t want to and I was given many options over the course of my time here. They took the opportunity to weigh the pros and cons and ensured I was being cared for through the process. They truly care about your journey and support you through all of the emotional hardships. Nurse Sarah is literally an angel- she is so thorough, kind and empathetic. She was incredibly supportive during my journey and through the losses and literally answered thousands of questions for me. The ladies in the blood lab were always kind and invested in your journey. The ultrasound techs are very knowledgeable and professional too. I was lucky to have success at this clinic and I officially graduated today! We’re expecting twins in the spring. Thank you Charm!

GO TO ANOTHER CLINIC! The staff have no empathy for patients! Their paperwork openly invites partners into procedures. However in reality, they will not allow the male partner in or will refuse to perform a procedure (after you’ve paid for it) because the male partner wishes to be there The female staff will not speak directly to the male partner. The staff switch to Arabic to speak about patients while in presence of patients. Conflicting information provided to patients. We (a couple) had separate appointments because of our work schedules. Each day, we would confer and quickly realized that we had different information coming from these consults. We had to come to appointments together to ensure we had consistent information. This includes conference calls when speaking to office staff. The doctor will inform you to set a follow up appointment in two weeks, by the time you walk out to the front desk and ask office staff to set a follow up appointment, they dismiss you without you finishing your request. Have to call in the next day to be told they are booked… therefore you miss that month’s cycle. If you do have the unfortunate experience of attending this clinic, please advocate for yourself! You will often not be provided options or choices, inquire about everything! Choose the best course for you. Not everyone is the same and the same treatment does not work for everyone. (but those treatments make a lot of $$$) There are other clinics with better experiences within a 20 minute drive. Unfortunately we started with Charm and will be going elsewhere after multiple awful experiences. Edit two months later: After leaving this clinic for a better one. We successfully conceived with minimal intervention. Wish we didn’t spent a year and a ton of wasted money at this awful clinic.

I honestly don’t have the words to explain how amazing this place is. Infertility (for me) was such a hard topic to wrap my head around - and then on top of it being sent to a fertility clinic can be so overwhelming. Everyone at Charm was supportive, caring and got the time to know you. They guided me through loss, tears, and heartache but in the end I got my rainbow babies. Yesterday was my last appointment with Charm and I cried the entire way home to my husband. They were such a big part of my life and I can’t thank them enough for helping us get pregnant with our twins!

Very happy with my time at Charm Fertility. From the time you walk in at the front desk the women are happy to get you signed in and to make appointments for you. The ladies that take your blood are so nice and great at what they do, I've never been so relaxed getting blood drawn. The ultrasound techs are as fast as they can be and are usually on time, meaning you can be in and out usually in a half hour. Nurse Ashley is so incredibly compassionate and takes the time to explain things thoroughly and answer any questions you may have. Overall happy with my experience.

I’ve been a patient of Charm for a number of years now. I struggled with infertility for a number of years. Charm was able to finally help me finally have 2 babies. I’m forever grateful and want to give a big shout out to the ladies at the Oakville location. They are wonderful, kind and understanding and good with getting back to you via phone and/or email.

Hi my name is Noura l want to I had a wonderful experience with Charm Fertility and I want to thank all the hosts, nurses and Dr. Lamia. They were very patient with me and helpful to the max. My language was weak and they helped me translate and explain everything slowly. After several attempts we finally succeeded and I became pregnant with PCOS. They were very accurate in Everything related to my health and the health of the fetus, and I would like to thank Heba and treat her well