Best Buy
3.9/5
★
based on 8 reviews
Contact Best Buy
| Address : | 2020 Mer-Bleue Rd C2, Orléans, ON K4A 0G2, Canada |
| Phone : | 📞 +87889 |
| Website : | https://stores.bestbuy.ca/en-ca/on/orleans/2020-mer-bleue-rd-unit-c2 |
| Categories : | |
| City : | A |
| Description : | Chain retailer with a large array of brand-name electronics, computers, appliances & more. |
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Scott Marshall on Google
★ ★ ★ ★ ★ I bought a TV here that was too big for more wall and I rejected the order and waited 24 hours as recommended by Best Buy. After an hour at the store dealing with 7 teeny bobbing employee's that knew absolutely nothing. Can't wait to call headquarters in the morning.
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yp s on Google
★ ★ ★ ★ ★ The Geek Squad provides the worst customer service I've ever experienced. My desktop computer stopped to boot earlier this month and I brought it there. The young fellow asked me to leave it with him, charged me over 40 dollars (refunded later on) and let the machine stand there for over two hours, before he told me the motherboard was broken. When I came back home I looked online and learned it might have been the cmos battery that was depleted. I myself, a computer-blind person, replaced the battery and there, it came back alive!
Later my cell phone went wrong and I still went this same store. Another young man didn't even give it a glimpse before he told me it was too old (mine is a two year old Blackberry Key2!) and would have to buy a new one. I brought it to a phone repairs shop closely and was told everything was fine except that the power button was not functioning. I'd have to double tap the screen to wake it up or turn it off. How easy and how simple for them tech-savvy people! But how are they treating their customers!
Again this store provides the worst customer service I've ever seen!!!
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Melanie Belanger on Google
★ ★ ★ ★ ★ Bought a Oculus Quest 2 and was served by Holden, best service I've had in long time! Super nice and knowledgeable.
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Mark Johnson on Google
★ ★ ★ ★ ★ Very well organised. They make you read a sign to make sure you don't have any Covid symptoms and then let you in. There's enough hand sanitizer there to kill someone and they're very friendly. With in-store shopping back they have enough associates in the store to come and make sure you're doing alright and are ready to help when needed. 5/5
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Russ Freestone on Google
★ ★ ★ ★ ★ Arrived to buy a 45” tv at 18:52. I was not aware the store closes at 19:00. Who closes at 19:00? Out shopping after dinner. Who knows. Agent said won’t be able to buy a tv in 5 minutes. Challenge accepted. Going to another retailer to buy a 45” tv.
UPDATE, successfully purchased a TV in six minutes at a competitor. When you know what you want, time inside the store is not needed!
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Eli Nassrallah on Google
★ ★ ★ ★ ★ just a horribly run location. You hire these poor kids and tell them go work. No training and no support. No product knowledge. I waited standing around for 40 minutes for the employee to find the products I was looking for and the most they can offer me is a discount on the warranty. Very bad management and unorganized. I wish I could give No stars. After waiting another 10 minutes for a manager that can not be found they tell me they can not even offer a discount on warranty. In order for them to do that I need to buy some accessories. I'm at a loss for words.
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Liviu Munteanu on Google
★ ★ ★ ★ ★ I placed an order online and I went to the store for pickup. I was browsing around when I realized that I was followed by two employees everywhere I was going. I asked them what was going on and asked to talk to the manager. Was such a bad experience. I could not believe I was treated like that at Best Buy. Tomorrow I'll return the Garmin watch I purchased and buy it from Amazon at the same price. From now on I'll be getting everything from Amazon. I'm so disappointed by Best Buy and management at this location.
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Neeyaz Khalique on Google
★ ★ ★ ★ ★ I had to borrow a friends car to get a freezer. After bringing it home there is dents all over the freezer. Bestbuy customer service was of no help. Im not able to take it back..(nor should i have to)
Edit: i went in and the manager gave me a discount
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