Boston Pizza

4.1/5 based on 8 reviews

Contact Boston Pizza

Address :

3884 Innes Rd, Orléans, ON K1W 1K9, Canada

Phone : 📞 +988
Website : https://bostonpizza.com/orleans
Categories :
City : W

3884 Innes Rd, Orléans, ON K1W 1K9, Canada
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Gareth English on Google

I'm sorry guys but I can't believe how poor the pizzas are. Looked and tasted like a very poor quality frozen pizza. I was so hungry I ate most of it but it was just so disappointing from start to finish. Can't believe it cost me nearly $40 with taxes. I feel food sorry for the people who think this is genuinely a good pizza. Go try Mama Rosa's and you'll see the light!!! Staff were pleasant and the one beer I had was nice and cold. I also liked the bar set up. Would be a good spot to watch a game/fight. In all honesty though, I won't be back.
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Sam Drey on Google

We ordered a pickup, usually it's pretty good, but this time 2 of the dishes were missing ingredients (missing bacon and hot peppers on a pizza, and missing red peppers and messed up pesto dressing on an other one). We called back and were promised a $10 voucher that we never received... disappointed this time.
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Chris Sweeney on Google

Little slower than usual but our server was new to the restaurant and it was St. Paddy's Day, so no fault or worries. They set clear expectations that food was delayed before we ordered anything, and Eddy was communicative and pleasant throughout.
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Amelie M on Google

I definitely had a strange experience 2-3 weeks ago at this location. I visited with my two kids (under 2 years old) and my husband for lunch. We requested a quieter area (the music was very loud) and were seated in a peaceful corner. My youngest and myself are dairy free (breastfeeding) and requested a dairy free meal. My youngest follows a baby-led weaning method for eating so I give her bits and pieces of carefully cut foods. First of all, for an empty restaurant, it took over 25 min to get any food. The kids were getting tired. We then received our plates and mine still had cheese (I requested no cheese) which was no issue, I just requested another. The manager was very kind and brought me a salad while we were waiting. My plate comes back 10 or so minutes later and this time is missing fries. The manager came over to apologize (very kind) but wiped my youngest’s high chair plate clean not understanding that this is how she eats. At this point I had to eat quickly because the kids were cranky and my youngest was screaming because her food had been taken away. I didn’t have a chance to finish the fries since we had to leave. This is definitely not a restaurant for younger kids (what a shame because they are the only ones with proper high chairs). They really did try to be helpful and make up for mistakes but we won’t be returning any time soon, just too much for us.
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Matt Poirier (Matthew) on Google

My girlfriend and I would come to this location fairly regularly and had a great time, but the last two instances were really disappointing in terms of both poor service and forgetting toppings on the food, or even salad where the lettuce is obviously not new. Even the person who greeted us at the door seemed in a frenzy, but when we were there a large portion of tables, maybe 60% were still free on the restaurant side so not sure what the panic was for. We probably won’t be coming back for a little while, which is too bad as the pizza is quite good, but the other areas suffer a lot.
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hedaya hamed on Google

We had an incredible experience tonight, the restaurant was able to accommodate us even though we requested a very last minute table for 22 people. Their kind gesture to take this made our holiday all the more enjoyable! Annabelle our server was the sweetest, and we literally had no mistakes despite being a large group. In addition to the good service, the food was delicious, arrived in good timing and perfect temperature. We will definitely be visiting this location!!
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Isabelle Langevin on Google

Great experience today. Food was absolutely yummy! The lack of staff made that there was a wait to be seated, and to receive out food However, our server was great.
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Angelina Gomes on Google

Held my youth hockey team's end of year lunch at this location. They were great. We were a big group of 23, and the service and food were great. Husband ordered the Caesar salad meal, and I ordered the salmon power bowl (fantastic... She attached pics). Thank you for the great lunch. Well done!!!

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