B Hemmings & Co.
4.8/5
★
based on 8 reviews
Contact B Hemmings & Co.
| Address : | 162 Cumberland St, Toronto, ON M5R 3N5, Canada |
| Phone : | 📞 +87789 |
| Website : | https://www.bhemmings.com/ |
| Categories : | |
| City : | R |
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Vivian on Google
★ ★ ★ ★ ★ Even through an online purchase, the customer service at B Hemmings & Co is nothing short of stellar. The Bric's carry-on I purchased has been on my wishlist for years. Somehow, I felt the time was right to finally buy it. In hindsight, I am very glad to have supported such an excellent local business. Alexandra was so sweet and went above and beyond to provide an incredible shopping experience. Hopefully I will get to visit this lovely store in person one day, once I decide to pair my Bellagio up with a cute duffle bag. ?
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Paul Wellington on Google
★ ★ ★ ★ ★ B Hemmings & Co. is an amazing store located in the Yorkville area of downtown Toronto. I've been extremely pleased with every piece I've purchased there. It's an inviting atmosphere. My first visit to the store was several years ago when I was seeking a specific piece from the Ducati Luggage Collection. Alexandra didn't simply say the piece was discontinued, she tried moving mountains to find it. Unfortunately, for me, she wasn't successful in her efforts however, her dedication, professionalism, and marked level of customer service from her and her team, resulted in me being a loyal customer. Alexandra's breadth of knowledge about each and every item they carry is extraordinary. I live in B.C. however, I always make time to visit whenever I'm in Toronto; not only to peruse the store for a new purchase but also to catch up.
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Simon Cairns on Google
★ ★ ★ ★ ★ I was an occasional customer who became a regular customer of B Hemmings due to the fantastic service I regularly receive. Whether my interest was what’s in stock, or perhaps something special order, Alexandra and the team have been consistently outstanding in providing advice on what the best choice would be, quickly fulfilling orders and also offering helpful tips for ongoing care and maintenance. My main focus has been on leather wallets from Ettinger and Smythson, belts, sunglass cases and briefcases, but I know they also have extensive lines around luggage. The shop carries a great selection of brands, and the team knows a lot about how each product is made, the benefits of the material or shape, and what would be the best fit for the purpose.
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S M on Google
★ ★ ★ ★ ★ I have been loyal customer of B Hemming & Co for many years. The reasons are simple. The store has an extensive product line of high end luggage, Michael and his staff have very deep product knowledge and they stand behind what they sell. There is never a hard sell - they focus on making sure you get the right piece for your needs. I would never buy luggage anywhere else. The new store is great too!
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Richard Irvine on Google
★ ★ ★ ★ ★ Rosy has assisted me for at least 15 years either when I have attended in person at the store or on the telephone. She is very well informed and a pleasure to o deal with
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Sarah Black on Google
★ ★ ★ ★ ★ I had the most wonderful experience with Alexandra at B Hemmings & Co, without even setting foot in the store! I had been on a desperate search for a writing portfolio for my husband for Christmas and kept coming up empty handed. I stumbled upon B Hemmings & Co through a Google search and gave them a call. Alexandra immediately began helping me & sending me photos of several different types of writing portfolios in store. To be honest, I have never experienced this type of personalized & warm client service before. The care, understanding and willingness to help me find the perfect gift, no matter how little or much I was spending, is what sets Alexandra & the team at B Hemmings & Co apart from other retailers. I now have a beautifully monogramed writing portfolio under our Christmas tree for my husband. Shopping has never been more enjoyable or easy, especially with the back drop of a global pandemic. This was truly a memorable experience. Thank you, Alexandra!!
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Mike Y on Google
★ ★ ★ ★ ★ We accidentally bought the wrong luggage here a few weeks ago and the staff at B Hemmings (shout out to Rosie for her help!) went above and beyond to help us exchange the bags for something lighter. They're clearly very customer-focused and willing to accommodate shoppers who make mistakes. I would definitely recommend this store for anyone looking to invest in some high-end luggage as the prices are fair and the service is fantastic.
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Simply EMIE on Google
★ ★ ★ ★ ★ Wow. Amazing products. Expensive but great quality. Top of the line. Service are great. A little bit tricky with the location. There stores and restaurants in the area too. Nice and cozy. Parking underground just 2.75 per 20 minutes.
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