AMA - Alberta Motor Association - Sherwood Park
3.6/5
★
based on 8 reviews
Contact AMA - Alberta Motor Association
| Address : | 101 Bremner Dr #19, Sherwood Park, AB T8H 0M5, Canada |
| Phone : | 📞 +78779 |
| Postal code : | 8 |
| Website : | https://ama.ab.ca/centres/sherwood-park |
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Barry Novak on Google
★ ★ ★ ★ ★ Great experience here today. Liz helped me with car registration and it was quick and easy.
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Andrew Boulet on Google
★ ★ ★ ★ ★ Wouldn't refund me for my $160 advanced roadtest, even though I called in more then 24 hours before my appointment.
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Keri Roszko on Google
★ ★ ★ ★ ★ Completely useless when it comes to service. Takes 85 hours to get a tow truck just for them not to tow the vehicle and not let me know. Ladies that work behind the desk are just as useless and would prefer not to help you but to send you away. I will not be renewing my membership
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k on Google
★ ★ ★ ★ ★ Service is absolutely useless. They will not do anything to help you out. There was a problem with a wrong address for my registration. I gave them all the Information they need they know who Iam but I don't know the address on the old account or everyone attached to the account. I cant change and update the account because I don't know the old address but they won't give me that info to do change it. So as I was trying to explain to her that all i need is the address so I can update to he new she hang up on.
All I needed was the old address to update the new one and they wouldn't allow me to do it.
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Mitchel Bachand on Google
★ ★ ★ ★ ★ Great experience with the nice lady Ashley. She treated me as if we knew each other and was very helpful. All of my questions and concerns were answered professionally. She deserves a raise!
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Margaret Moore on Google
★ ★ ★ ★ ★ I have traveled many times with AMA but apparently their travel policy has changed. I am going on two trips this spring and summer, big trips for me. When I talked to an agent I explained I was a senior and not a technical experts so would like to have her do the bookings etc,. She was very rude to me, told me i could go on the AMA web site and do my own bookings and save the $100 I would have to pay her up front. With the money I was prepared to pay AMA I do not have to pay for rudeness or a do it your self web site. Very upset and disappointed.
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Defect on Google
★ ★ ★ ★ ★ Myself and many of my friends and family have been happy AMA members for years, but in the last year they have changed too many of their policies for far lesser service and removed many of the conveniences of the memership (even the RV Plus).
You're better off saving the price of the membership for a tow if/when you need it because they will only tow your vehicle to a shop, no longer your own residence even if you work on your own vehicles.
If you drive a newer vehicle under warranty built to regularly fail then AMA is great for towing it to the stealership 5 times a year.
But if you are an able-bodied person with enough brain cells to turn a wrench on your own vehicles, AMA is no longer for you.
Just another step closer to 2030.
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P Papa Naidoo on Google
★ ★ ★ ★ ★ Never again! Not this location. Staff need training to treat customers with friendliness and courtesy! Not like they were just another customer to collect money for service they cannot get anywhere else in the world! By golly! I thought as a member, I should support my organization. I come out of the way just to get here. The lady takes a picture of me for a driver renewal license and expects me to leave immediately. When I stated that I would like to look at the picture, she acted like I made an offensive request. Her manner was rude and totally unacceptable. This is not the first time I got treated this way at this location.
In future I will go to the Registry on Wye. Their service is way better. They treat you with courtesy and respect. They will take two or more of your pictures and even allow you to choose which one you would like. Staff must be trained to understand that the customer pays their salary, and should do everything possible to show them respect, no matter how old they may look!
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