BrokerLink - Sherwood Park
3.9/5
★
based on 8 reviews
About BrokerLink
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Contact BrokerLink
| Address : | 2693 Broadmoor Blvd #160, Sherwood Park, AB T8H 0G1, Canada |
| Phone : | 📞 +788 |
| Postal code : | 8 |
| Website : | https://www.brokerlink.ca/locations/alberta/sherwood-park/broadmoor-boulevard |
| Categories : | |
| City : | H |
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Emma Dalkin on Google
★ ★ ★ ★ ★ Lost my business due to Joanne’s professional level. I have got 3 other peoples information sent to me over email when I’m not even with you guys anymore and haven’t been since March! I personally wouldn’t enjoy my insurance company sending my information to others.. anyways I really hope you guys change the professionalism and actually do your jobs.
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Kevin Chew on Google
★ ★ ★ ★ ★ Terry B has always gone above and beyond to ensure that I am getting all the coverage I need at the lowest cost possible while making sure I understand all the details in between. I currently have all of my insurance coverage through here (two vehicles and home) and will continue to for the foreseeable future. I would recommend Terry to any of my friends and family!
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J Nics on Google
★ ★ ★ ★ ★ Terrible customer service, unreliable, inefficient. Anytime you need anything done to your policy, expect it to take several days to complete, get a phone call back or get any kind of answers. We were insured through Wawanesa via brokerlink... It took MONTHS to get pink cards/policy papers in the mail. I did not receive my pink cards for a new vehicle I purchased for over 3 to 4 months... I called a few times to inquire to discover my address was not updated on my policy and they had been sent to the wrong address...I then updated it again on my file only to discover 6 months later when it was days away from my policy renewal that my address was STILL incorrect, once again leaving me with no pink cards days away from my renewal. THANK GOD I am on top of my papers otherwise I would have been driving around with NO insurance. My husband purchased his new vehicle in May of of 2016, it is August 3rd, 2016 and he also still has not received his pink cards in the mail. Completely dissatisfied with the level of service and plan on cancelling ASAP. I also inquired about getting quotes for a different insurance company to try and save some money... A week and a half of waiting and calling.. and still do not have any answers. They even tried to discourage me from getting new quotes as it takes too much time etc. I called TD and had a quote done in 15 minutes. I realize this is a broker and it takes time to price compare etc.. but not a week and half of unanswered calls and excuses. I have had several other issues in the 4 plus years under this broker and have finally reached my breaking point of dealing with incompetence and poor service! Save yourself the time and hassle.. we ended up saving over 110$/month switching providers.
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Mark K on Google
★ ★ ★ ★ ★ Terrible Customer service. Carla Zohner was nice enough to forge documents for me and create a policy which i then had to pay to cancel, but wait.... theres more. Instead of sorting it out she starts playing the blame game. Im not really sure how a policy is created without my signature or payment information, but i learned everything i needed to know about Brokerlink during the process, thankfully it only cost me 25 dollars! Take your time and money elsewhere, im just sad this company has any of my personal information at this point.
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Mike Hennawi on Google
★ ★ ★ ★ ★ Brokerlink Representatives do not work for you they work for the insurance company. They have not tried to help me lower my payments or provide me with any other options that would lower my monthly payment. Now I I have to pay over $300 to cancel and leave to a better policy I can afford. This is unacceptable as they are a broker and supposed to get you the best rate for the best price within your budget. I would not recommend this company to anyone. Also 3 of their five star reviews on Google are from employees 1 of them I was dealing with Kim keep.
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Peter Jowle on Google
★ ★ ★ ★ ★ They really go out of their way to make sure you get the coverage you need.
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Mike Wancho on Google
★ ★ ★ ★ ★ Great place for all your insurance needs
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bob wall on Google
★ ★ ★ ★ ★ I dealt with Romina today and she was very helpful, patient and engaging. She made some suggestions to allow me to lower my costs and efficiently addressed my changes. My previous dealings with others in Sherwood park brokerlink have also been positive and professional. My current home policy with Johnston will be migrating to intact and I am pleased with that and hopefully save a few bucks on renewal.
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