West End Diagnostic Imaging - Etobicoke

Name: West End Diagnostic Imaging - Etobicoke
Address: 3101 Bloor St W, Etobicoke, ON M8X 2W2, Canada, X, 8, Canada

2.1/5 ★ based on 8 reviews

Contact West End Diagnostic Imaging

Address :	3101 Bloor St W, Etobicoke, ON M8X 2W2, Canada
Phone :	📞 +98
Postal code :	8
Website :	http://www.wedi.ca/
Categories :	Medical diagnostic imaging center , Health ,
City :	X

3101 Bloor St W, Etobicoke, ON M8X 2W2, Canada

Best Medical diagnostic imaging center in Canada

C	Cassandra Maldeniya on Google ★ ★ ★ ★ ★ I am so disappointed in my experience at my Anatomy Scan for my pregnancy. I had been waiting weeks for this experience and the staff were incredibly rude, thus ruining my entire experience. 1. Staff arrived to the building late. All their patients had arrived and had to wait in the lobby. 2. The ultrasound technician had terrible bedside manner, didn't speak to me at all, and didn't let me view the screen while she did her measurements. This is my first child and I was excited for the experience. Now I feel like she robbed me of a simple request which was to see my baby move while she did her work. 3. Because she told me I couldn't see the screen, I had a panic/anxiety attack and broke out into a sweat and almost fainted. It was at this point that she turned the screen towards me so I could see it. Why did it take me almost passing out for her to just be kind? 4. Apparently this location is UNABLE to print images of the ultrasound. I find that a highly unrealistic statement at an imaging/ultrasound facility. 5. The tech only wanted me to take 1 image of my ultrasound. Why was it so restricted? These are moments I will not have again. How did it affect her for the amount of pictures I took of my baby? I recommend you stay away from this place if you are looking for a positive experience with what should be one of the happiest moments of your life. I can say with certainty that West End Diagnostic Imaging took that experience away from me and I will never get it back.
S	Sarah Mair on Google ★ ★ ★ ★ ★ The receptionist is lovely and very helpful however the ultrasound technician is miserable and will completely ruin the experience for you! Book elsewhere!!! I have been to her twice now, giving her the benefit of the doubt after the first bad experience. I assumed maybe she was having a bad day. I essentially had to beg to take a photo of the screen on my first visit and my second visit she abruptly kicked me out of the room rudely and told me to wait in the changing room. After 5 mins of waiting I asked if I was good to go or if I had to come back in and she said "you can go now." I asked if I could take a picture of the screen like last time and she snapped at me "No. Not today." My understanding is that you always get a picture!! With this being my first pregnancy i had been looking forward to a new picture of my growing baby. Not to mention the fact that my partner is not allowed in the room due to Covid restrictions so he was extremely disappointed not to see a new picture. Terrible experience!!
A	Amarílis Pereira on Google ★ ★ ★ ★ ★ I’ve been to this centre twice for a pregnancy ultrasound, and both visits were completely different. My first visit was not a good experience - I knew I was too early in the pregnancy and might not be able to see anything, but the receptionist took me in anyway. The professional who did my ultrasound was not very polite and kept complaining about it being too early, if she knew she wouldn’t even let me book it. I can appreciate it but she was rude most of the time even after I told her I knew the implications of an early ultrasound. Of course she couldn’t see anything and kept complaining. My second visit was wonderful! Catarina, a lovely lady, was so warm and very professional at all times. I felt so respected and she is so experienced and knowledgeable, she answered to all my questions. If you’re in for an ultrasound and that’s your first pregnancy, I do recommend that you book it with Catarina (I know I will)! On both visits I was in and out very quickly, there was no waiting time.
O	Oksana Z on Google ★ ★ ★ ★ ★ Great Service! I recently did my ultrasound and X-Ray at this place, and would like to say Thank You !!! to all of you.The staff was very polite, kind, professional and knowledgeable. Very quick and easy process, the place was very clean.They deserve more than five stars for their fabulous work.
E	Emily Reid on Google ★ ★ ★ ★ ★ The xray technician was incredibly kind and professional. I was nervous going in but he made me feel comfortable immediately. The clinic was nice and quiet (I went around 2pm) staff at the front desk were friendly and welcoming.
c	celine bart on Google ★ ★ ★ ★ ★ Do not use this place if you can help it! I booked a mammogram and ultrasound, and later tried to call to change the time… on hold for over 30 minutes, they never came back to my call. So, I emailed - no reply. They called in the day of the appointment to confirm and I specifically stated that it was for the 2 tests. Upon arrival, I was told they only had me booked for one of the tests, and that I’d have to come back another day for the second… I promptly left! I will go somewhere else!
E	Eva Karska on Google ★ ★ ★ ★ ★ I have been trying to schedule an appointment to have an ultrasound for over a week and continue getting “the recipient voice Mail is full” . Poor management and it seems they do not want to have patients.
C	Chantal Fournier on Google ★ ★ ★ ★ ★ We saw all the negative reviews but it’s the closest one to us and we got referred to this clinic by our family doctor for X-rays. Called their office but no answer so figured they’re busy. It shows open online and open to walk in but when we got there… They’re closed and under renovation. There’s no indication on their phone or even when you show up. Our family doctor who normally sends patients there was never made aware or informed that they had closed. Very disappointed by the disregard for their patients.