Twain Gold & Diamond Centre

Name: Twain Gold & Diamond Centre
Address: 645 Lansdowne St, Peterborough, ON K9J 7Y5, Canada, J, Canada

4/5 ★ based on 8 reviews

Contact Twain Gold & Diamond Centre

Address :	645 Lansdowne St, Peterborough, ON K9J 7Y5, Canada
Phone :	📞 +77
Website :	https://twainjewellers.com/
Categories :	Jeweler ,
City :	J

645 Lansdowne St, Peterborough, ON K9J 7Y5, Canada

Best Jeweler in Canada

J	Jamie Delaney on Google ★ ★ ★ ★ ★ Terrible service-asked how much for a watch to be sized, "not today, way to busy" 3 employees and 1 customer- "no one in the mall is doing it today"- Peoples Jewellers were more than accommodating and friendly-
T	Teresa Dow on Google ★ ★ ★ ★ ★ Love the staff. Have a few rings from them now and would not get emeralds from anyone else.
M	Margaret Bedard on Google ★ ★ ★ ★ ★ Great service! Nicole is amazing, you suggest what you're looking for and Nicole will find it.
D	David Campbell on Google ★ ★ ★ ★ ★ Great prices and friendly staff
K	Kim Allen on Google ★ ★ ★ ★ ★ My ring was resized with Twain and it looks better now than it has in a decade! Very friendly service, good price and impeccable job :)
C	Chin Chinchilly on Google ★ ★ ★ ★ ★ Really pushy sales staff, but decent prices on some items. Mind you, their pearls... You can go on eBay and find the exact items for a FRACTION of the price. I know this because I literally own some of the pieces displayed.
N	Natasha Telford on Google ★ ★ ★ ★ ★ I am dissatisfied with the service I received. I took my family heirloom ring to be fixed twice within the span of a couple months. Shortly after the second repair, one of the stones fell out! I emailed immediately to have things resolved. I received no response. Here is the email I sent. Dear Twain my name is ______ I recently had you repair a ring for me and it has broken. Normally this would not bother me but it is the second time I have had you repair this ring in the last 4 months and the last repair was less than a month ago and now it is missing stones. Now I usually do not have a problem with the service I received from you but this is completely unacceptable. This ring is an heirloom of my family and for one of the stones to fall out within a month of you doing work on it to repair the band is more than a coincidence. I am unfortunately in the states for the next month-and-a-half at least but would like to sit down with a manager to discuss how we are going to go about repairing my ring properly when I return. Attached you will find photos of the ring in question if you require anything further from me please do not hesitate to email and I will do my best to accommodate.
S	Suzanne Whiston on Google ★ ★ ★ ★ ★ I'm very disappointed with this place - my daughter has had a chain she bought from them 2 years ago and had it repaired 4 times and since she went to Bob's Watch repair they seem to think this is not wear and tear and there is a default with the chain. My daughter went back today and they will not exchange the chain - they would not produce any policies that prevents them from exchanging a chain that is "defective" - the store manager had my daughter excorted out of the store by a security guard. She has left a message with their Head office that the woman refused to give to her - the security guard supplied her with the HO number. Never again TWAIN the chain... you have terrible Customer service. If I could post NO star I would...