Toronto Neurofeedback and Psychotherapy Centre - Etobicoke
3.8/5
★
based on 8 reviews
Contact Toronto Neurofeedback and Psychotherapy Centre
| Address : | 56 Aberfoyle Crescent Suite 730, Etobicoke, ON M8X 2W4, Canada |
| Phone : | 📞 +98 |
| Postal code : | 8 |
| Website : | https://torontoneurofeedback.ca/ |
| Categories : | |
| City : | X |
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jessica davis on Google
★ ★ ★ ★ ★ Save your money they don’t care about you personally.
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Maddie Armata on Google
★ ★ ★ ★ ★ All staff are very welcoming!
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Audrina Lee on Google
★ ★ ★ ★ ★ SECRETARY THAT CALLED IS VERY RUDE. Clearly this place doesn’t really care above you.
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Brian Wilston on Google
★ ★ ★ ★ ★ I am new to neurofeedback and have been doing HPN. After 4 sessions I started noticing my thinking was clearer. I have less racing thoughts. My mood and sleep are better. Highly recommend.
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Kathleen Choi on Google
★ ★ ★ ★ ★ We recently had our son get a psychological evaluation as he was having some challenges at school. His teachers had noticed some issues with his attention span and some behavioral challenges.
We were told that he would have be placed on a 1 year+ waiting list at the places we contact first. That’s when we were referred to Toronto Neurofeedback and Psychotherapy Centre by a close family friend. Our son is our first child, and this was all new and unknown waters for us. When we contacted the office we were immediately put at ease. They were able to schedule our son’s first appointment within 3 weeks! As well they were more than accommodating with working with us for booking and spacing out our appointments accordingly to ensure we were able to claim as much as we could with our health insurance. The doctor we met with was just incredible. My son was put at ease the moment we arrived. The entire staff were not only professional, but warm and kind. It was just what this nervous mom needed. They talked me through the entire process and I never felt rushed or so embarrassed to ask more questions. In the end our son was properly assessed and diagnosed and our entire family life has changed for the better. I can’t thank Nicole and her team enough. They gave us a whole new level of quality family time and a closer connection and understanding of our son. We are forever grateful.
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Fatima Molu on Google
★ ★ ★ ★ ★ FYI - To get a FREE 20 min consultation, you need to give them a credit card number. This already sounds like a scam. When I asked why they needed that, they said so that we can set up your account? Odd!!! Sounds like a high pressure sales tactic, if you ask me!
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Jacqui Blackman on Google
★ ★ ★ ★ ★ Very professional clinic that offers a broad range of services to support your mental health needs. I have conversed with several therapists from the clinic and they have all been friendly, supportive and helpful. I love that there are several different services available in one location to help support your overall mental health, and new treatment options are being added all the time. Highly recommend Toronto Neurofeedback & Psychotherapy Centre!
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Gingerbread Haus on Google
★ ★ ★ ★ ★ I'm new to this psychotherapy world. It seems a lot of teens need help these days, my child is no different.
Twice I have booked for a consultation to see if the therapist is a good fit for my child. But it happened TWICE, that no one called. It is disappointing because we are trying to get help. They don't seem to care that we have put time and effort in trying to look for help.
Booking takes a week or two, then they just brush you off last minute. After forgetting to call on time, the first therapist just told the admin to tell us she is in a conference meeting. She did call back a few minutes later and spoke to my child saying she's not a good fit right away. The admin lady who contacted me after the mishap was very nice. She informed us that we have been matched with another potential therapist. And she made all the bookings. Everything was set. And then no call YET AGAIN. I think they will NOT forget to call if you choose to book straight away for a paid session. That's what I think this is all about. Money.
Forget the 15 min free call, they won't call back. I feel money is a priority to see if you are a good fit for a therapist in this institution. Otherwise, they will ALWAYS forget you. Had I known that that's the case, then we would have paid straight away to see if someone is fit enough weeks ago to help my child. Weeks wasted, clients are not valued.
I won't choose anyone from this institution anymore.
Never again. I recommend neither should you. Don't waste your time.
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