Things Engraved Online Only
3.6/5
★
based on 8 reviews
Contact Things Engraved Online Only
| Address : | Square One Shopping canter, 100 City Centre Dr 1 - 709, Mississauga, ON L5B 2C9, Canada |
| Phone : | 📞 +879889 |
| Website : | https://thingsengraved.ca/ |
| Categories : | |
| City : | B |
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Arnold Samai on Google
★ ★ ★ ★ ★ Went to store to ask if an item could be engraved. Rep was rude and made a face asking what is this? Seriously you have never seen a reindeer?? Practically begged her to see if it could be engraved since I needed 25 more engraved. I bought this one as a tester. I told her it was ok if it got damaged but she had a very lazy attitude and didn't care to try or help. She said come back when the manager is here and she can do it. Even though I said I couldn't make it she didn't care and turned away. So not good service. What a shame. I hope the manager sees this. I know if I had a store I would want people to come and not be turned off and run away. Thank you.
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amelia sher on Google
★ ★ ★ ★ ★ Raymond is an absolute all star. He engraved my Jewlery box . It was abosolutly beautiful! He has reservations because he didn't know if the box was going to fit in the machine BUT HE FOUND A WAY!!! It was so important to me and the person I gave it too was Ecstatic!!!! NO.1 employee! Everybody should be more like Raymond!
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Jade on Google
★ ★ ★ ★ ★ the girl who works there (didn’t get her name) was so friendly and helpful! she engraved my zippo lighter in no time. thanks so much ❤️ will definitely be back
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Friendly275 on Google
★ ★ ★ ★ ★ The sales representative was very uncooperative and not informative. Also, they told us to wait for 2.5 hours for a simple 3 word engraving. I have visited many stores but this was not a good experience. Won't be visiting here again.
Also, the engraving is not visible so keep that in mind.
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Austin Boucinha on Google
★ ★ ★ ★ ★ Incompetence is always disappointing to see and even worse to experience.
Went in recently to see if Things Engraved could do an extremely simple job: engrave a metallic nameplate with my name on it. Using my materials science background from my engineering studies, I deduced that this should be an extremely simple job given the composition of the metal and similarly advertised items on their website. But nope, not simple at all apparently. I received a ridiculous statement along the lines of “We don’t think our needle could handle it and so we don’t want to etch your nameplate”. Complete nonsense with these guys and a complete waste of time.
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Victor Dang on Google
★ ★ ★ ★ ★ The customer service I received today was exceptional. Raymond, the sales representative who helped me was professional, kind and even stayed back late to make sure that my engraving was done on time. He went above and beyond in terms of his customer service. I hope he gets the recognition that he deserves from his supervisor for his excellent work. Definitely a returning customer.
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Jessica Li Ying on Google
★ ★ ★ ★ ★ There are so many lovely gift ideas at Things Engraved. We were looking to spend about $100/gift, and we were able to get some pen sets. There were lots of pricier items, too, if you're looking for a little more. I wouldn't go without planning on spending $100, though.
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Anonymous Gal on Google
★ ★ ★ ★ ★ Half the associates in the store and kiosk were rude.I bought a key chain, and it's supposed to come with a charm on which you can engrave something. But store said the little charm would cost $6. So I went over the kiosk, which gave me the charm for free, like they are supposed to.
I wasn't told that it takes 20 minutes to engrave it, until after I finished paying. That was a bit misleading.
Finally, when it was ready for pick up, I noticed that the engraved letters weren't spaced out properly, due to the stupid font. It looked very unprofessional. I was disappointed. The gift wasn't presentable. I complained, but the store associates didn't even apologize, much less offer to redo it properly.
So I emailed customer service, and after about 10 emails back and forth, they agreed to redo the charm, with proper spacing, and ship it to me for free. Thank you, customer service :)
I got want I wanted, but it was not easy. It would just be easier to go to a different engraving store next time.
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