UNIQLO Square One
4.2/5
★
based on 8 reviews
Contact UNIQLO Square One
| Address : | 100 City Centre Dr, Mississauga, ON L5B 2C9, Canada |
| Phone : | 📞 +78 |
| Website : | http://www.uniqlo.com/ca/en/ |
| Categories : | |
| City : | B |
| Description : | Clothing retailer producing a collection of casualwear & accessories for men, women & children. |
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O C on Google
★ ★ ★ ★ ★ Had to downgrade my original review a bit. Have noticed a decline in service from staff. Return policies are also backwards facing e.g. you cant return anything to the store you bought online.
Otherwise clothing selection and quality are great. Customer service and return policies need to catch up.
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Jeremy Kong on Google
★ ★ ★ ★ ★ Customer service representatives need more training. Went to exchange clothing sizes (which my wife bought only 2 hours before), and the service representative did not have the common sense to look at the date and time it was purchased and just exchange it. Instead, we had to wait for a manager of an exception. Granted the tag was missing on one item but we did have the physical receipt and online receipt. Should not have taken that long to resolve.
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T on Google
★ ★ ★ ★ ★ READ BEFORE BUY ONLINE
I will never shop at this store again. Their Online Store sales and policies is ridiculous compared to every other leading brand which offer you a full refund.
Bought items and their click and collect process sends you so many emails that it’s like spam when you really just need one pick up email.
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I bought 3 jackets and was forced to exchange in store in one transaction NO Store Credits OR you need ship back yourself pay shipping and they charge you $9.90 + Tax. Such a greedy company!!! Spent hundreds here and never again.
All associates jsut say I don’t know it’s online policy I don’t know I don’t know and play dumb.
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Mahima Juneja on Google
★ ★ ★ ★ ★ Nice store for shopping, love their casual clothes.
We bought one fur jacket couple of months ago, and its zipper come out. They take it back and give us new same jacket without any questions.
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Rhea Makani on Google
★ ★ ★ ★ ★ Terrible service. The return line was without any cashiers available for over half an hour. The rest of the staff saw the line growing to no help or acknowledgment. It was hot in the store and people were getting frustrated but the staff really didn’t seem to care. I feel like once they have your money, all hopes of getting decent customer service truly go out the window.
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A A on Google
★ ★ ★ ★ ★ I always have to pay extra for alterations when I buy pants. I am so glad that alterations are free in Uniqlo for purchase of $19.99 and above and could be done normally in an hour. For lock stitch it is free and for blind stitch there is a minimal fee of $5. Also they have high rise pants which I really like. The material of their heattech top is comfortable and soft. The prices of their items are affordable and the quality is good.
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Young Lee on Google
★ ★ ★ ★ ★ Nice simple styles.
This store is definitely smaller than Yorkdale mall - there wasn't much to see here. But they have the best inner wears for winter. Their heat tech clothes keep me so warm. It's also a great gift. I've received great feedback from people who I gifted these items, and they always want to know where they could get more. Great company, but I prefer to shop at other Uniqlo locations (vaughan mills or yorkdale mall) than this one.
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Carol F on Google
★ ★ ★ ★ ★ Very well stocked and has some more inventory over other locations I've been to like Toronto Eaton Centre or Yorkdale Mall. This UNIQLO has a really long store unit and only 1 floor. which does cause a bit of issues at the check-out line. The check-out always seems to be really busy and long line-ups if you're ready to wait. If you can, go during off hours like weekdays and mornings. It is consistently maintained like the rest of the chains in the GTA. The staff are also nice and courteous.
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