TELUS
3.9/5
★
based on 8 reviews
Contact TELUS
| Address : | 4160 Baldwin St S UNIT K-6, Whitby, ON L1R 3H8, Canada |
| Phone : | 📞 +9979 |
| Website : | https://stores.telus.com/on-whitby-10499531 |
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| City : | R |
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Patrick Straw on Google
★ ★ ★ ★ ★ Excellent store. Good knowledgeable staff and very prompt. Very glad I switched...
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Roanne Hanel on Google
★ ★ ★ ★ ★ Whitby North Telus excels in customer service beginning with your first interaction, (2-iPhones) continuing throughout years of continued support. (4- iPhones, 1-iPad)
Leanne, is aways amazing! My husband just hands her new products or service needs, and Leanne sends him away for an hour so she can make her magic happen. Everything is always beyond expectation when returning to pick up the new or changed product.- thanks Leanne!
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Bovrell Jones on Google
★ ★ ★ ★ ★ Great customer service experience. Very friendly helpful advice and information for you to get the best plans on phones and other Telus products.
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madonna massey on Google
★ ★ ★ ★ ★ Yes but they did not have the product that so wanted. Got the best service at Rogers. Rogers by far had service representives highly trained. Tells is like a fly by night service you get something and than have to keep guessing.
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Jon Daniels on Google
★ ★ ★ ★ ★ Great service here. They work quickly here! Always meeting your needs
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Marcia Copeland on Google
★ ★ ★ ★ ★ Telus Corporate Store at Baldwin and Taunton is a very professional and well run setting. Customer service is of the highest quality and Jocelyn is such a pleasure to deal with. Jocelyn is highly knowledgeable and thorough in all aspects of her field. Thanks so much for an enjoyable experience.
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Marilyn Broughton on Google
★ ★ ★ ★ ★ It was a very satisfying visit to this store. The clerk was very pleasant even though her shift ended while working with us. She stayed to help for an hour & resolved our problem & was pleasant throughout that time.. I believe her name was Leanne. She is a good person to have working in your store.
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Charleigh Roberts on Google
★ ★ ★ ★ ★ I am not from this area but due to Covid most stores are closed so I went an hour and a half out of my way to get a phone that I had on hold. I dealt with Telus over the phone prior and they were fantastic about getting all of the details to the plan organized. When I got to the store the lady working was not helpful at all and told me I was not an admin on the account and could not get the phone. I knew I should have been an admin as I had just been on the phone for hours with Telus and knew this. She would not give me any information and refused to help me unless I bought the phone for full price, nothing like my account notes said. I had to leave without my phone and VERY frustrated. I called Telus once I left to find out my name has been misspelt listed as an admin. The customer service with this particular worker was terrible and based on this I would never return to this store. I am thankful for the Telus workers over the phone for keeping us as customers.
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