Structube
3.8/5
★
based on 8 reviews
Contact Structube
| Address : | 3521 Wyecroft Rd Unit E3, Oakville, ON L6L 0B6, Canada |
| Phone : | 📞 +99 |
| Website : | https://www.structube.com/en/our-stores/oakville-burloak-riocan-centre |
| Categories : | |
| City : | L |
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RIAZ-HAIDER NAQVI on Google
★ ★ ★ ★ ★ I love shopping at structube but had a miserable customer service experience at their Oakville store. I had to pick up a painting at this location. Christopher was the staff member with a pathetic attitude and zero customer service etiquettes. I will never go back to this store again. Store management should evaluate their staff training and customer mannerism.
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M “Lil_MK” on Google
★ ★ ★ ★ ★ Julia from this shop is amazing. Helped us and educated us on what we need for our new house. The quality of the rugs is amazing for the prices! We bought a rug and an office chair as well as two cushions on this visit. Can see ourselves coming back more often in the future.
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Muchwa Ssebadduka on Google
★ ★ ★ ★ ★ Jessica is an exceptional representative. She takes great care of her clients all the way. I had wanted the sarla dining table for a while with false promises being made by associates and not being fulfilled. It wasn’t the same with Jessica. She explained everything and also delivered on her promise. I am happy and will be back soon.
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Nicolas Matos on Google
★ ★ ★ ★ ★ Great store with beautiful furniture, at a reasonable price. The staff was very helpful and attentive. There's a good variety of designs in-store, but you can always find more going directly to their website. You can order online which is very convenient, and they will deliver the furniture to your home.
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Jerry Bilous on Google
★ ★ ★ ★ ★ Very modern, trendy furniture and accessories. Lots of selection, colour, materials... Much like a euro designed household furnish gs center with plenty of excellent advise and superb service. Very affordable pieces. Lots of parking.
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DE on Google
★ ★ ★ ★ ★ Went on Mar. 28. Amazing staff and manager. Excellent service. I happen to visit three different Structube within the same week. Heartland Oakville and Etobicoke. By far Oakville location in terms of display of product is the winner. The person/designer behind the scene organizing this store is genius and super talented. They had most of the beautiful art that I saw online unlike the other two stores. It’s also super clean so everything looks prettier. the layout of the products makes it so easy for the customer to buy and that’s what I did, I bought more. Of course I need it :). But my point is that the way the store is designed makes a big difference. Heartland wasn’t bad but the location is smaller and furniture is cramped together. Etobicoke store is really really sad. The staff are incredible but the store designer is not setting it right to attract clients. Structube overall experience is incredible, I ordered stuff between Sunday and Wednesday (I was able to make changes easily before my delivery at any store by the way) and I am getting them delivered Saturday. How awesome is that!!! I ordered a living room from Mobilia and it took 9 months to deliver. Structube keep up the good work.
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Erin Turcato on Google
★ ★ ★ ★ ★ I purchased the Andrew sectional from this store approximately 5 years ago. The sales associate explained that the material of the couch was great quality and long lasting. After two years of light use I noticed that the material was bubbling on one of the cushions but not the others. I called customer service as I felt this was a defective cushion. They were absolutely no help and did not offer any return/exchange option. I just felt that writing this review was necessary to explain that you get what you pay for - it was a cheaper couch that came with a terrible warranty and is made of the absolute cheapest material ever. I would never purchase a couch from them again given the customer service I received. The pictures attached of what the couch currently looks like on the one cushion, while the other cushions look fine.
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Alaleh - FoodyTO on Google
★ ★ ★ ★ ★ You can find stylish furniture with a reasonable price here. But the real issue is most of them are always on backorder; sometime until 4-5 months later. And they always get pushed back.
The associates in this location are very helpful and they help you find what you're looking for. They offer help and if you ask them to locate what you're looking for, they help you with it.
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