Sleep Country Canada

Name: Sleep Country Canada
Address: 10040 152 St, Surrey, BC V3R 8X8, Canada, R, Canada

4.1/5 ★ based on 8 reviews

Contact Sleep Country Canada

Address :

10040 152 St, Surrey, BC V3R 8X8, Canada

Phone :

📞 +877

Website :

https://www.sleepcountry.ca/

Opening hours :

Tuesday	10AM–9PM
Wednesday	10AM–9PM
Thursday	10AM–9PM
Friday	10AM–9PM
Saturday	9:30AM–6PM
Sunday	11AM–5PM
Monday	10AM–9PM

Categories :

Bed shop ,

City :

10040 152 St, Surrey, BC V3R 8X8, Canada

Best Bed shop in Canada

j	j n on Google ★ ★ ★ ★ ★ 1st star - Within our ‘neighbourhood circle’. Lots of stock & clean. MAJOR TURN-OFF: Terrible customer service! We were looking around to buy stuff for our new place. Yes, we’ve informed them that we MIGHT NOT be purchasing any yet and we’re just looking around but that doesn’t give anyone the right to just ignore you and be sarcastic in answering questions we’ve raised! Now, we’re definitely NEVER going back! Buying or not, answer concerns properly next time, it’s how to be a ‘decent person’, isn’t it?!
M	Marzy B on Google ★ ★ ★ ★ ★ What a great experience as soon as we walked in to this Guildford location. The sales people were lovely , we got greeted and waited for our turn with social distancing to walk through the store . Our sales associate was Chris D... he was amazing and very knowledgeable about the mattresses... we were in for a warranty issue, he guided us to the perfect mattress for exchange, he had no I issues that we there due to a warranty and not a sale.... actually I felt bad he may not be making any commissions, he went beyond his means to make sure we were in good hands and to buy the right mattress with all comfort we were looking for etc...we upgraded ourself a from a queen to king...??We can’t wait to have the new mattress delivered and have our much needed sleep..... thank you Chris D for a great experience to buy a great mattress ! We will definitely recommend you to our family and friends ... thank you again. M&M
h	himank saini on Google ★ ★ ★ ★ ★ Terrible customer service, the sales guy was rude as hell and barely responded to our inquiries. When we were leaving he said that we need to buy the mattress from him rather than from their website because he would lose the commission. When I said that we need time to decide the mattress that we needed he clearly got angry and stopped responding to our questions. Worst experience as a first time customer. This was at their guildford location.
T	Tim Wall on Google ★ ★ ★ ★ ★ The delivery personnel arrived and at my home and kept removing their masks. I had to ask them several time to put their mask on which seem to agitate them. I asked them not to take the mattress into my bedroom but leave in the kitchen area but then disregarded this. They brought me the wrong mattress and then came back with a the correct one but it was opened and the tags all missing. I suspect they delivered to the wrong house and only realized this once I told them this was the wrong product and refused to sign for the delivered. They also damage my home by ripping a baseboard off the wall. Customer service offered a gift certificate as compensation instead of real compensation for the complete disregard of covid safety and bringing a mattress that was in someone else home as "new"
D	Deoti no Mundo on Google ★ ★ ★ ★ ★ I loved the mattress I bought, however, the customer service at the store were very poor (Surrey Location) the salesman was not friendly as I expected from all the marketing I heard everywhere, about the sleep doctors and etc, he didn't ask me questions about my sleep so I had to pick a mattress on my own. I also bought new pillows, they were wrongly delivered and the same person didn't want to take it back, and he did it only after I got angry and had to prove that it was wrong. Anyway, good products, but I wouldn't recommend the Surrey Store because of that salesperson.
G	Gurpreet Kaur on Google ★ ★ ★ ★ ★ I deducted one star as the time for delivery is too long.I got it in three weeks.The mattress is good.It was worth the price.
S	Shirly Cox on Google ★ ★ ★ ★ ★ Had a great experience in the Cloverdale store! Bonnie is so good and will tell everyone to go there She is very professional and knows lots about beds Great bed also ?
R	RAFI NAJJAR on Google ★ ★ ★ ★ ★ I got a bloated in the middle of the mattress, and I call them for nothing,Terrible costumes service, they keep telling me to look at warranty.