SEPHORA Rideau Centre

3.9/5 β˜… based on 8 reviews

Contact SEPHORA Rideau Centre

Address :

50 Rideau St Unit #272A, Ottawa, ON K1N 9J7, Canada

Phone : πŸ“ž +78
Website : https://www.sephora.com/happening/stores/ottawa-rideau-centre
Categories :
City : N
Description : Retail chain with a selection of upmarket makeup, perfumes, beauty & skincare products.

50 Rideau St Unit #272A, Ottawa, ON K1N 9J7, Canada
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Alexander Zacharuk on Google

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Incredibly helpful staff, not only did they help me find exactly what I needed for some gifts, they were able to tell me what stores carry the cosmetics they no longer had. A+++ service
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Nishaa Ws on Google

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If you don’t beg for help.. they won’t help you. They tend to look at your outward appearance before assisting you. Every time I go in Sephora, it’s to purchase something .. so staring at me while I’m looking for items is not β€œassisting customers”. It makes us uncomfortable. Some are just plain off standish. I rather shop online .. and regret going in EVERY SINGLE TIME.
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Josee Barnard on Google

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I got help from an associate Nikki and she was honestly amazing!! I don’t think she realized how much of a help she was, I have been struggling with under eyes issues with makeup and have tried everything and she honestly gave me the best product to fix it. This woman deserves all the credit, she made my week!
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Maeve Hazel on Google

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I appreciate that when you don't necessarily want to speak to an employee while shopping, they keep their distance, but when you do, they're always willing to help. The store is as clean as it can be with the amount of people that flow through and the number of products that they carry. I like having the option of seeing products in person before buying to get a sense of the quality and size. My only area of discomfort is whenever something strange seems to happen at checkout, sometimes management will place the blame on me even if it was a systems issue or a lapse in standard operating procedures occurred on their end.
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Gwladys on Google

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I really like the fragrances sections. Really useful to try on some scents. My friend and I always get up to 3 fragrances samples and the employees are patient. Check out the promotions on the website before going to buy something!
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Hunter Lotus on Google

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One of the busiest Sephora locations in Ottawa. The staff is usually all over the place dealing with the downtown chaotic traffic, though if you're into fragrance they have a great selection of new releases. Ask for Elena, she's an expert and will sample you any fragrance or every scent you like!
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Amie on Google

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It was my first time at this location, yes it was busy but having a busy store is good. I was there to specifically get the new Sol De Janeiro body lotion and unfortunately it wasn’t on their shelf’s yet but it is just rolling out currently. I asked an employee there, and I really wish I had gotten their name, if they had the product in stock and they mentioned it was coming within the next week and they kindly asked if I would like to be notified when it does. I mentioned I was from out of area and leaving the following day but I appreciated them asking. I continued shopping for a couple other products and the same employee came back to check up on me and brought over a small size of the exact body lotion I was looking for and said this was the only one available. I do appreciate an employee that looks into things for a customer and even more so when they follow through. thank you for the great customer service! Would recommend visiting this specific location
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farshad darvish on Google

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My fiancΓ©e was trying to buy a brush on boxing day. The written price for each brush was $10 ( because of discount in boxing day) but we were getting charge for $24. The cashier refused to match the price. Then I ask for a manager some one pretend to be manager and refused to match the price again. as far as, I know there is something called "Scanner Price Accuracy" that store like this won't ripe off customers. stores are supposed to be clear and honest with customers about their price, but this store is stealing from people! Imagine how many people thought that they were buying this product in boxing day with discount but they were paying full price $24. This is scam!

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