Banana Republic

4/5 β˜… based on 8 reviews

Contact Banana Republic

Address :

50 Rideau St Suite 239, Ottawa, ON K1N 9J7, Canada

Phone : πŸ“ž +9
Website : https://bananarepublic.gapcanada.ca/stores/on/ottawa/rideau-centre-3173
Categories :
City : N
Description : Clothing chain featuring classic, stylish pieces for men & women, plus shoes & accessories.

50 Rideau St Suite 239, Ottawa, ON K1N 9J7, Canada
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Mariam on Google

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We always had a great experience in this store. The quality of the clothes is very good and everyone has always been friendly, however there seems to be a new girl. Today She followed us around the empty store and just staring at us as if we are going to steal something. She wasnt even trying to be subtle or pretending to do something she just stood there staring at us... it was so rude and disgusting. And she wasnt even helpful when we tried to ask her about something. We were still looking around but we decided to leave because we felt So uncomfortable by her rude behaviour
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Even Tide on Google

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Poor attitude from the manager at this store. Upon request to exchange items proceeded to inspect and make humiliating comments about how one item didn't have the original crease in front of customers and staff, even if it came shriveled in an online order. Will never go back. There are retailers with much better attitudes out there. They should film employees and then play the tapes for them, for them to realize how condescending they appear. Looking forward to Amazon Prime Wardrobe. No wonder GAP retail is failing.
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Janis Gates on Google

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I was in the store yesterday between 2 or 3 pm and I observed a rather unpleasant experience while shopping.I never write store reviews but was disturbed enough to write one for this Mens Banana Republic! I witness a female employee with blonde hair embrassing a young man who seems to be a new employee at cash. She was belittling the new employee in front of his customer which I could tell upset him. This is not my first negative experience with this store.A couple of weeks ago was in and was chased around the store by a different male employee like I was going to steal something.If the Pandemic has taught us anything it should be compassion and patience not ignorance.No wonder young people dont want to work retail anymore!!!So many were hiring signs around -businesses cant find good help well stop treating ur employees like dirt.You want respect than first you must give it.Will no longer support a store like this Banana Republic due to an obiviously negative work place!!!!!!!!!
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Jakes Girl on Google

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I went here because I was looking for a gift for my boyfriend. I went in and was literally was chased around the store by a male employee named Chan. I felt harassed and like I was going to be accused of stealing. He was the only person working and made great effort to follow me around and no I do not feel comfortable stepping foot in this store again. I'm a young woman and when I go out I want to feel safe. My personal opinion on Banana Republic is that their products are over priced but I was browsing for someone else and now I will not support this business after my experience.
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Youcef Cherid on Google

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I initially ordered online but when I called this location, Shan was able to provide me more information over the phone. So I decided to cancel my online order and went in store instead. Shan was extremely helpful and sorted me out with 3 new suits. Thanks for your kind service!
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Zachary Blanchard-SΓ©guin on Google

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Great shopping experience at BR men today thanks to Sham! From the moment I got in he helped me find pieces, helped me find the right fit and was very professional the whole way through. Pretty much the ideal clothes shopping experience which seems to be hard to find these days. The man deserves a raise!
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Jorn Lewis on Google

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I purchased pants from BR in July. Unfortunately, recently I noticed a tear along the seam where the inseam connects to the belt loop in the back. I was rather disappointed as I've had these pants for less than 5 months and I typically purchase from Banana Republic for your higher quality clothing. I brought the pants to this store where I requested an exchange (not a refund). The manager refused indicating that it's natural wear and tear and because of the way I move. When I asked her how she suggest I walk otherwise she had not response. I don't think pants that are less than 5 months old (and are relatively priceyΒ and usually known for high quality) should experience this kind of "wear and tear". I have many pants much older that this has not happened to. I'm disappointed in this lack of customer service for aΒ brand that is usually associated with higher quality and better customer service. Especially since I asked simply for an exchange and not a refund. I suggest you avoid shopping at this store - maybe give Simon's or Indochino a visit instead.
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NjiesB NjiesB on Google

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Hey there my friends I would like to share something with you because I’m wondering if you may have had a similar experience with this particular business. I am a relatively newcomer to Canada and has not been easy the past few years with the current economic crisis created by the pandemic. I got a job just before Christmas at Banana Republic to help out with the Christmas rush. It was in the store at the Rideau Center. You can imagine how happy I was to finally have some employment and some income. > I was employed as a sales associate and I really enjoyed my job I especially liked interacting with the public who came through the door. My sales were very good I showed up for work every day did a great job and everything seem to be OK. > I’m still waiting to be paid. The banana republic keep making excuses not to pay me. They keep telling me the check is in the mail, I’m just wondering if you’ve heard that somewhere before? Maybe the company is broke. Maybe they’re on the verge of bankruptcy? They certainly have no integrity and no Honesty. Maybe it only happens in the banana republic at the Rito centre and maybe it happens and all their stores.. I’m really curious to hear about your experience so please share your thoughts.. I have called many times and attempted to get paid and they always have a different excuse it’s very frustrating for … So I’m just wondering what your experience has been. Thanks for listening and thanks for sharing..

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