RUDSAK

3.3/5 β˜… based on 8 reviews

Contact RUDSAK

Address :

50 Rideau St, Ottawa, ON K1N 9J7, Canada

Phone : πŸ“ž +788
Website : http://rudsak.com/
Categories :
City : N

50 Rideau St, Ottawa, ON K1N 9J7, Canada
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Joey T on Google

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I just want to warn everyone about this companies return policy. They have a final sale policy on all products purchased at the store and will not refund whatsoever. Do your due diligence check there YELP reviews before you purchase, as many customers have had issues with this company. There customer service will not help you as well! Your better off to shop at the competitors (Simons, Nordstrom) with way better service and a peace of mind.
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Durga Balani on Google

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Please dont use Fur, It is cruel, antiquated and just plain unnecessary. Animals are skinned alive for profit, while alternative, cruelty-free options are readily available. Please go Fur Free
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lala lili on Google

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Horrible customer service. Very sales driven, my boyfriend spent$1800 on a coast for me. I did not like the coat and I went in to store for return and they refused to refund claiming all sales are final and customers are made share. My boyfriend was never told it be final sale. He never buys anything as a gift that is final sale. Also, the sales here prefer to serve you in french so beware not to trust their english. We dealt with manager at time...just WOW
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elke reif on Google

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i have purchased many things from this company since years. I purchased a purse used it once or twice. When I wiped it the color is coming off. You only get email and it takes forever. So if this is customer service I will stop buying from them. I am supposed to send it back and pay for repairs its not even a 7 months old. Very disappointed I always try to encourage Canadian companies.
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Joelle Nize on Google

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Had the best time prepping for winter 2020 with the help of Ahmud (hope I spelled your name right) and Ryan! Very friendly and insightful salesmen, excellent customer service. They helped me find a nice coat that fit all my criteria. I can’t wait to receive my Malefica coat and love the Pom Pom hat. I highly recommend this store if you are looking for quality down parkas. It truly was a great customer experience for me and exceeded my expectations. Winter 2020, here I come!!
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Jessica Lawrence on Google

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Treading started coming undone everywhere. I decided to keep it because they didn’t have my size and winters are cold. So, now winters over and I’d like to get it repaired. Customer service sucks. Not impressed.
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Joanne Corriveau on Google

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For Jessie & Ahmed of RUDSAK Ottawa Store. A BIG 5/5 They know I was going to buy on the Internet and still they gracefully assist me in finding my size by helping me try different coats. Because of their help I bought a magnificant coat, the "Monkland" during Black Friday Sale. The coat is very comfortable, high quality, warm and very flattering. I am Sold RUDSAK. Now on all my coats will be RUDSAK. Thanks again Jessie & Ahmed.
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Mishka Floa on Google

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Very irresponsible customer service, either in store or online. At the time of purchase they gave me wrong information about the return policy, so I purchased being told that I could have refund if return the item. Later it turned out wrong, the store told me it is not possible to return for refund… since no call was help full and they didn’t took the responsibility of their false information given to me, I asked to try another size atleast!!!! , it is more than a month and they haven’t done any thing! I have called many times. I called another branch and they told me they had a size available few days ago! When you call them, no body is responsible and they even don’t let you talk!!! Never would buy anything from them. So embarrassing for a β€œsaid” to be a good brand!

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