RONA North Vancouver (Park & Tilford)
3.7/5
★
based on 8 reviews
Contact RONA North Vancouver (Park & Tilford)
| Address : | 1160 E 3rd St, North Vancouver, BC V7J 1B8, Canada |
| Phone : | 📞 +9889 |
| Website : | https://www.rona.ca/en/store/british-columbia/north-vancouver/rona-north-vancouver-park-tilford-61740%3Fcm_mmc%3Dorganic_search-_-yext-_-gmb-_-website%26utm_medium%3Dorganic_search%26utm_source%3Dyext%26utm_campaign%3Dgmb%26utm_content%3Dwebsite%26y_source%3D1_MzkxNzY2My03MTUtbG9jYXRpb24ud2Vic2l0ZQ%253D%253D |
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| City : | J |
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Josh on Google
★ ★ ★ ★ ★ I’ve been going to this location for years for my business and personal needs. The staff are great but a couple employees stand out by always making my trips in convenient, efficient and an enjoyable experience. Betty at the outdoor cash till and Rick running the forklift are the best, always friendly and ready to help! Thanks from Lui Rocks Stonework and landscaping(lui and josh)
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T. H. on Google
★ ★ ★ ★ ★ George in the appliance department is very helpful, knowledgeable and has great customer service. In this time of zero customer service he deserves a raise. Thanks George
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Lulu Chan on Google
★ ★ ★ ★ ★ Rona at Park and Tilford does not have the products one would normally expect to find at this type and size of hardware store. Went a couple of days ago to purchase a replacement locking device for a patio door. Ended up having to drive to Home Depot in Burnaby.
Since Rona is close to my home, I went today to buy a product called "30 Seconds".
Didn't have any in stock. Then I enquired about the large blue plastic bags required for recycle. Spoke to 2 different people I believed were managers. Neither had any idea there was such a thing.
Drove to London Drugs in North Van. Bought both items there.
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JG on Google
★ ★ ★ ★ ★ Rude, condescending staff. Asked multiple staff members to help me find an item, which I pulled up on the website. The answer was repeatedly, “I don’t know where it is, how would I know where it is?” Or “It’s at the front of the store, silly”. Then some random man asked to take a picture of my cart. I told him that I wasn’t comfortable with that. And he wouldn’t drop it.
Abandoned my cart and walked out. En route to Canadian tire where I’m not spoken to like a tiny child for being female and asking for help. This place could really use some estrogen.
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Cal H on Google
★ ★ ★ ★ ★ Store front looks small. Inside is enormous.... they didn't have block and tackle I was looking for and asked what my project was to offer alternatives. They were quick to find in house experts and they gave their best. I didn't find what I needed but the workers were top shelf.
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TheHonestBiker (The Honest Biker) on Google
★ ★ ★ ★ ★ I was looking for a shower head and accessories and the Iranian assistant (sorry my friend forgot your name) was so helpful and showed me exactly what I asked for. Best service I have ever had at any hardware store and I don't give good ratings vertly often.
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Sherry Whitter on Google
★ ★ ★ ★ ★ Greg in the Paint Department was super helpful today. I explained the project I was doing and he went above and beyond to help me find the products I would need. He was very personable and patient with my lack of knowledge on paints. He’s very knowledgeable about all painting questions. Thanks again Greg!
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jess Alphabet on Google
★ ★ ★ ★ ★ I e had to come back 5 times for 1 project because the people here say they know but do not know and then Pretend they know how to help… costing You gas, money and time. Just a woman staff member start helping, move onto another person, leaving me standing there. The young man working in that section did not know what they had in stock or where to find it…. Come on guys…. Hardware stores don’t function like this… please hire and educate your staff. Also, a while back, the older woman on returns was SO RUDE to the customer in front of me… I should’ve reviewed Then, it was unprofessional, no matter how bad of a day they are having, not okay. I’m so sad I moved to North Van and this it for Hardware stores. Home Depot isn’t much better here, either…
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