Rogers

3.7/5 β˜… based on 8 reviews

Contact Rogers


499 Terry Fox Dr Unit 1, Ottawa, ON K2T 1H7, Canada
K
Kendra Robson on Google

β˜… β˜… β˜… β˜… β˜…

They sometimes know what they are doing, but most of the time I end up waiting a long time at this location for cell phone services....
T
Tina Margaret on Google

β˜… β˜… β˜… β˜… β˜…

*Update Got a new device a while ago... Had a GREAT experience! No matter what someone might think of telecommunications companies, the employees genuinely care about you and want you to have a good experience. Plus I got a great deal. Thanks guys! (Mackenzie sold to me and she's amazing btw) For transparency's sake...I actually worked here lol But! I did not work here when I got the phone and my experience was so good, that I decided to apply :-)
C
Craig Wells on Google

β˜… β˜… β˜… β˜… β˜…

Needed to replace my modem, and couldn’t seem to get it taken care of after multiple calls to Rogers and hours on the phone, so called this location directly, drove over, and left with a new modem in under 10 minutes. Friendly, knowledgeable, efficient staff. Will come back for all my internet/cell needs.
D
Daire Legaea on Google

β˜… β˜… β˜… β˜… β˜…

I came to this location to handle the second warranty repair on my new phone, after a poor experience at another Rogers store. Although jaded with the repair process itself, the staff at this store really impressed with how they handled my ticket from start to finish. They were friendly, helpful, professional, and completely went the extra mile for me when my phone was returned to end my experience on a good note. I’ll definitely return to this location for anything I might need in the future, (hopefully not a third repair!) and will be sure to recommend to those I know. Thanks again to the great staff!
B
Brandon Lawson on Google

β˜… β˜… β˜… β˜… β˜…

Decided to get my preorder Pixel 6 Pro delivered to this location and I'm so glad I did. I ended up with Zach as my service rep and he was awesome. He was super knowledgable, reviewed my current plan with me and was able to make some changes that work better for me. He was patient but determined to get everything done that was in my best interest. Perfect service. Thanks Zach.
P
Patrick Cleary on Google

β˜… β˜… β˜… β˜… β˜…

It's a cooperate store, one of few and it's the best place to get anything done. Amazing service and staff
W
Wendy Lye on Google

β˜… β˜… β˜… β˜… β˜…

My husband went there this morning to buy an iPhone 12 mini but they refused to take cash ! What kind of world is this turning into that a store will not take hard earned cash for a product! He has been a Rogers customer for decades and their customer service has been wonderful ,but no more. We have had nothing but a headache for weeks with Rogers trying to get him a new phone , apparently their motto is now that if you don’t want to go into debt with them they want nothing to do with you !
K
Kristin Larsen on Google

β˜… β˜… β˜… β˜… β˜…

I had an awesome experience at this store. John was tremendously professional and served 3-4 people at the same time as he was on the phone helping out a couple. The energy in the store was great. John was very honest and trustworthy. I highly recommend this place for all your cellular needs. I am a very happy customer and I love my new IPhone 12 mini.

Write some of your reviews for the company Rogers

Your reviews will be very helpful to other customers in finding and evaluating information

Rating * β˜… β˜… β˜… β˜… β˜…
Your review *

(Minimum 30 characters)

Your name *