Red River Walk-In
3.2/5
★
based on 8 reviews
Contact Red River Walk-In
| Address : | 901 Red River Rd, Thunder Bay, ON P7B 1K3, Canada |
| Phone : | 📞 +8799 |
| Website : | https://www.facebook.com/pages/category/Medical---Health/901-Red-River-Walk-In-Clinic-503664803506307/ |
| Categories : | |
| City : | B |
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Ken Zubrecki on Google
★ ★ ★ ★ ★ Hi, how can I get a hold of you all? I would like to make an appointment to get my results from a MRI I had on Saturday, November 30, 2019! I should not have to stand in line to find out my results! It is TOTALLY wacked. Call me you know my number.! Have somewhat of a day!
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Wendy Yang on Google
★ ★ ★ ★ ★ The worst walk-in clinic I’ve ever been. Went there last week for getting a referral for x ray and then the doctor forgot to sign on the referral letter!! I came back the other day and the front desk said the doctor was not there. And there’s I’m possible to find the phone number of this clinic so if u want to contact anyone from this clinic, please walk-in to talk!! And maybe they are closed? they never follow their operation hours. I came back today because the doctor asked me to come to see him today. And their operation hour for Thursday should be till 8pm!! But! They were closed early today since 5pm???
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Chris B. on Google
★ ★ ★ ★ ★ I originally gave them 2 stars and wrote a negative review about a doctor and a person at the desk that were simply awful, and I stand by that. However, I took my daughter in and they were great this time. That staff were helpful and polite and the doctor was great. I'm not sure if they did a purge or I got lucky, but my last experience was quite positive.
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Ashley Woods on Google
★ ★ ★ ★ ★ My experience with this clinic was excellent. Before coming here, I had checked out a few of the other clinics who all had ridiculous waiting times, stuck up staff, and dated facilities. The new facility for this clinic was nice, clean and brand new. The admin staff that greeted me were prompt and polite, and Dr. David was the same. He was prompt, straight to the point and accommodating.. He's also got a good sense of humour which I love. I had an out of province health card which wasn't an issue here - they've also got the pharmacy in the same building, which is super convenient and the pharmacist was equally awesome. Would definitely recommend!
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Kelly on Google
★ ★ ★ ★ ★ Me and 6 others waited for the walk in clinic to open and it never did open they do not have up to date hours of operation.
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Katie Akey on Google
★ ★ ★ ★ ★ Earlier in January, I contacted them due to the fact I do not have a family doctor, and needed to get imaging done due to an issue with my wrist.
The clinic received my X-ray report and had still not contacted me after 6 weeks, So I began calling weekly. Most times I try to contact them during their open hours, I get a voicemail that it indicates is never checked. When I did get through, they repeatedly told me they have never received my X-ray report, even though other specialists of mine had received it and reviewed it with me. I needed them to follow up and order an MRI. It appears they have no system for following up with patients when they receive reports they ordered.
After nearly 6 months of trying to contact them, I managed to get them to refer me for the MRI that I actually needed. Now again, they are not contacting me to follow up with my MRI results. Every single time I call during their business hours, no one answers, and I am forwarded to a voicemail that is not checked.
UPDATE: They saw my review, they called me immediately. Admin staff say they were trying to contact me earlier this month to set up a follow up. I am suspect but at least I got my follow up.
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Lorissa Paul on Google
★ ★ ★ ★ ★ Do not go to this walk-in clinic. The Doctor that myself and my family members have dealt with here is very unprofessional. Health care settings are supposed to be kind, welcoming and safe places to state your concerns of health. This place was the exact opposite. The doctor was so rude in the way she spoke to me, it felt like I was being belittled over my health concerns that I was trying to express and she would interrupt me constantly. She never took any of my concerns seriously and told me she wouldn't do anything to help me, not even a simple referral for blood work when I asked. I will be filing a complaint against this with the CPSO. This was unacceptable and it caused me a lot of unwanted stress and anxiety, something I definitely did not need whilst I struggle with other health issues.
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Murray MacRae on Google
★ ★ ★ ★ ★ Show up at scheduled opening, not open. Wait in line outside. Someone goes into shoppers to see if they are opening, they are told yes. So wait in line more. Then get word they are not opening. Furious.
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