Rebec and Kroes Cycle and Sport

4.8/5 β˜… based on 8 reviews

Contact Rebec and Kroes Cycle and Sport

Address :

2639 Alta Vista Dr, Ottawa, ON K1V 7T5, Canada

Phone : πŸ“ž +79
Website : http://www.rebecandkroes.com/
Categories :
City : V

2639 Alta Vista Dr, Ottawa, ON K1V 7T5, Canada
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Tom Lismer on Google

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I just purchased our 4th bike from Rebec & Kroes. Best bike store ever IMO.
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Cesar Romero on Google

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I've had a great experience visiting and shopping at Rebec and Kroes. They've helped us find a bike (even during the shortage) as well as an indoor trainer for this winter. Great availability of tools too! I've mainly spoken with Brian, but the staff in general have been super helpful and knowledgeable.
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Vanessa Scott on Google

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Last summer I bought a bike from another bike store in Ottawa and fast forward to today and I'm having knee issues because it's too small for me. Luckily I can give it to my daughter but I needed a new bike again. This time I bought one from Rebec and Kroes and the difference in customer service was astounding. Not only did they check my height when we called about my bike but when I went to pick it up they spent about 25 minutes making sure that the fit was right and taking to me about my bike in general. I feel so much happier about my new bike and I know that this one is the right fit for me. They were absolutely amazing and not only will I always go to them but I'll recommend every single person to do the same. They actually care and I'm so grateful to them. Happy Biking everyone!
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Deborah on Google

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First bike in years... now I'm riding on a cloud!! The staff here was excellent! Being out of the bike game it was great that they could recommend a bicycle. They didn't rush me or pressure me into any specific brand. For me it was comfort, durability and, basket friendly. They also brought in a size just for me to try so I got the right bike size for me. I'd recommend this store any day.
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Jeremy Bart on Google

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Updated review: Thanks to Brian and the team at Rebec. Bought by 2015 Norco Bigfoot and with their support got a warranty replacement frame, fork and new hub from Norco. This is why you try to shop local. Looking forward to many more years of riding thanks to Rebec! Original: Great store, great staff. First time in the store on a busy weekend they were both knowledgeable and helpful. Returned the next day as the bike I needed was in the warehouse and they got me set up and on the road after a quick test ride. Great price and good selection of clothes and components. Would recommend you check them out over the bigger stores for sure. If you're in the neighbourhood, check them out first. Brian was super helpful, knowledgeable and thorough.
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B Grahlman on Google

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Terrific staff, Bryan answered all my questions and then-some. All staff extremely friendly and patient. Very knowledgeable. Thanks Scott for assisting in the bike rack!!
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charles godard on Google

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AWESOMENES! The staff is amazing, knowledgeable professionals,understanding and resourceful. My new Norco storm xl 29 , with upgrades is insanety...This cycle store is five of five in my ratings...Thank you for all your help...
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Alexander Fok on Google

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Worked with Bryan and he was incredibly knowledgeable and helpful - found the right bike in stock, made sure the size was proper, and got me kitted out with everything I needed to get back into cycling. He easily identified my needs and tailored the experience to me. Even though the store was busy (right at opening!) he expertly bounced around to help all the customers without ever making me feel like I was left alone or waiting. The whole team was helpful and knowledgeable- great work Rebec and Kroes - I will be back and recommending my friends

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