RBC Royal Bank
3.7/5
★
based on 8 reviews
Contact RBC Royal Bank
| Address : | 1055 St Albert Trail, St. Albert, AB T8N 4K6, Canada |
| Phone : | 📞 +787 |
| Website : | https://maps.rbcroyalbank.com/AB-ST%2520ALBERT-branch-2475 |
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| City : | N |
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Louis Belanger on Google
★ ★ ★ ★ ★ Great customer service from the teller working at this location today.
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Science According to Mr. B. on Google
★ ★ ★ ★ ★ Love the USD ATM!!! Very convenient to get U.S. funds. Very friendly and knowledgeable staff when I require their help.
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Blaine McCrea (Theanykey) on Google
★ ★ ★ ★ ★ It's a bank. Never had any problems at the drive up ATM and when I've been inside the bank, they've been friendly and helpful.
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Gabe J on Google
★ ★ ★ ★ ★ Completely understaffed and incredibly slow. Doesnt care about customer service or experience at all. Literally only exists because the brand RBC has market dominance. SWITCH TO A CREDIT UNION BECAUSE THESE SERVICES ARE ARCHAIC AND OUTDATED, cant believe how terrible this specific branch in st albert is. I am switching to another service and I will never reccomend RBC
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Adam Morrison on Google
★ ★ ★ ★ ★ The service is perpetually slow at this location. It seems regularly understaffed and I've been in 3 times where people left the line because the waits were ridiculous.
I'll probably start going to the Bellerose location instead even though this one is closer
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Sara Merenda on Google
★ ★ ★ ★ ★ The bank tellers are extremely unprofessional and not helpful at all! If you want to be disrespected this is the bank for you.
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Serg P. on Google
★ ★ ★ ★ ★ I went in to open a business account, 1 hour before closing, the place was empty and it was told to come back the next day because there wasn't enough time.
I missed my appointment the next day but then did not get anyone to return my calls for almost a week. It's almost like they don't want to work at this location.
This branch is ran very poorly to the point that I had to open an account somewhere else.
Not recommended at all for business accounts.
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Keera Peacock on Google
★ ★ ★ ★ ★ Do not get your mortgage done here through Linda Speer. She is quite possibly the worst mortgage specialist I have ever dealt with. Never returned calls, texts or emails. She was so useless it was painful to deal with. She is so inattentive and unprofessional.
I tried 3 separate times to contact the RBC branch manager to make a complaint and I did not get a call back. I’m so mad I went through this with Linda. Again DO NOT GO HERE FOR A MORTGAGE.
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