PetSmart
4.3/5
★
based on 8 reviews
Contact PetSmart
| Address : | 1779 Stone Church Rd E, Hamilton, ON L8J 0B4, Canada |
| Phone : | 📞 +9788 |
| Website : | https://stores.petsmart.com/Stoney-Creek-on/Stoney-Creek/ |
| Categories : | |
| City : | J |
| Description : | Chain featuring a range of pets, supplies & food (most offer grooming, boarding & other services). |
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gowrishankar shastry on Google
★ ★ ★ ★ ★ Check the Billing Price vs Displayed
This store is just fine and always found what I want. Associates do a good job with requests. My concern is with their billing practice, which I find unethical, displayed price and scanned price usually are different.
I have experienced it 3 times and 3rd time I stood my ground by showing a pic, which they corrected.
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Christine EO on Google
★ ★ ★ ★ ★ I've been bringing my dog to Cassie for grooming since she was a year old. At 6 years old now, my dog is beyond excited to see Cassie every time I drop her off. She is a really great poodle groomer with care and attention to detail.
Highly recommend if you're looking for a groomer with lots of heart and skill!
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Greg Kalinin on Google
★ ★ ★ ★ ★ Good store. Looking for cat good for my 19 year old cat. Trying different kinds. No luck so far. I'll keep trying.
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Neil Hiltz on Google
★ ★ ★ ★ ★ Next to no staff and the staff they have are all but useless. They don't seem to care. Asked an associate for a price on an item ( they literally looked at the rack....like I was apparently too stupid to think of that) and when they didn't see it they basically said oh well. Perhaps better training is required and a course on people skills. Sad thing is that all of the Petsmart stores in my area are like this.
On a positive note, the associate on cash was quite nice.
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Victoria F on Google
★ ★ ★ ★ ★ RAE from pet hotel / doggy daycare is phenomenal... I have actually experienced some not so great issues with this pet smart location's staff. But yesterday, I brought my GP Daisy in to doggy daycare for the first time ever and Rae helped me check Daisy in. She was so above and beyond, thorough, patient, kind, and so knowledgable about dogs!
I was so pleased with my service and actually amazed with her skills because it really is above and beyond compared to other employees at this location. I hope she is a manager or something? Because as someone myself who has a management background she is such an incredible employee!!
She made me feel so great and informed about doggy daycare and actually changed my mind about not being a lover of this location! I cant wait to bring Daisy back to Rae and the doggy day care team! Thanks for all your help and expertise
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Susanne Craig on Google
★ ★ ★ ★ ★ I cannot say enough how happy I am with Remi's first daycare experience today at PetSmart on Stonechurch. I was so nervous leaving him but my mind was set at ease when I picked him up and he was so happy! He passed out when he returned home. They even gave him a report card! Awesome place!❤️
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Brenda Murie on Google
★ ★ ★ ★ ★ I have taken my puppy into the grooming salon three times now since I got her as a baby last year, and Cassie ( her groomer) is just wonderful. The treatment my pet gets at this Stoney Creek location (Stonechurch Road) is exceptional. The store is beautiful, clean, full of anything that you would need for any pet and the staff are great. Thank you for making it a happy experience for my girl. As you can see she is relaxing after her lovely afternoon.
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Michele Collins on Google
★ ★ ★ ★ ★ I'm always had a great experience with the Stoney Creek location.
They usually have the item I'm looking for and I usually buy more than what I'm suppose to.
I always find something else that's not on my list for either my dog or my cats or even my hamster.
Great location and staff .
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