Petland Prince George
4.2/5
★
based on 8 reviews
Contact Petland Prince George
| Address : | 5910 Southridge Ave, Prince George, BC V2N 7A1, Canada |
| Phone : | 📞 +9 |
| Website : | http://petland.ca/ |
| Categories : | |
| City : | N |
| Description : | Retail chain stocking a wide range of pet supplies, including food, bedding & grooming products. |
|
D
|
D Nolan on Google
★ ★ ★ ★ ★ The staff is so helpful their advice is on point with the animals best interest in mind. great tips like how many fish I can have in my tank so they are happy and healthy! Watch out for crazy good sales! The products here are great quality there is a huge selection!! This store is huge the layout is really good with wide isles for great accessibility. There is a huge double door that auto opens and the store is wheelchair accessible.
|
|
C
|
Charlie Gun on Google
★ ★ ★ ★ ★ Super good service, and the staff is way good. They need more people in the world like the staff at pet land. Definitely my go to place in Prince George now for my 2, 4 legged kids.
|
|
K
|
Kirti on Google
★ ★ ★ ★ ★ Staff is helpful ,their were no dogs or anything if they selling it.over all good kids loved ❤bunnies And fish. We will visit again .
|
|
S
|
Stephanie Good on Google
★ ★ ★ ★ ★ Very friendly whenever I bring my kids in to look around at the animals and they’re always so helpful when I’m trying to pick something out for my pup!
The girls there love the animals and treat them as if they were their own ❤️
Best pet store in town!
|
|
D
|
Daniel Battley on Google
★ ★ ★ ★ ★ My wife purchased 2 'tuff' toys for our dog a few days ago. She was hesitant as our dog is hard on his toys. The employee told her, no worries, as they had a 30 day guarantee! Our dog wrecked them in about 10 minutes. So we are back in Prince George today, swing by Petland with the toys, tags and receipts. My wife was told that the toys had zero warranty. The employee that sold them to her was wrong.
Funny, as this is the place that differentiates great customer service from terrible. They could've been kind, apologized for the mistake, as this was obviously a staff training issue and offered the refund. Instead they dug in their heels and chose terrible customer service instead. This is such a short sighted way of dealing with issues. Instead of earning a very happy and loyal customer, they have ended up with a ticked off customer who not only will never shop there again but also someone that will leave this review about their garbage service and will tell our friends and family to avoid the place because they screwed us over. Why shop there when Bosleys and Total Pet have nice employees, great customer service and just as good of a selection. Do not shop at Petland. Don't make the same mistake we did. Shame on them.
|
|
O
|
Oskya K on Google
★ ★ ★ ★ ★ Customer care is perfect here, very friendly people who care and know alot about animals. They help you in any way they can and for me they went beyond expectations. Unfortunately I didn't have much luck with two hamsters I bought from petland but they went above and beyond to help my little guy. They treated me with kindness, compassion and understanding.
|
|
C
|
Cheyenne Michelle on Google
★ ★ ★ ★ ★ My dog is like my child and out of all the pet stores in Prince George, Petland is by far our favourite. The staff there is very helpful, kind and are genuinely animal lovers! They are always so happy to see me and my dog and I definitely don’t get that treatment anywhere else!
|
|
M
|
M M on Google
★ ★ ★ ★ ★ Our little turkey was in need of a new harness. Kim.T was wonderful to us!! She went over and beyond to help us find the right size for our dog. Kim very patiently took the time to make sure that we could adjust everything to ensure a perfect fit. Thank you for your help, your attention to detail, and your wonderful level of care for animals. Our gal loves the new harness and she looks pretty dang cute :)
|
Write some of your reviews for the company Petland Prince George
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Pet store,
Nearby places Petland Prince George
