Pet Planet - Edmonton

Name: Pet Planet - Edmonton
Address: 9631 167 Ave NW, Edmonton, AB T5Z 3S3, Canada, Z, 5, Canada

4.5/5 ★ based on 8 reviews

The Certificate of Trust is our promise to our customers that all the products on our shelves are safe and trusted, so you know that every decision you make will help your pet live a longer, happier and healthier life.

Contact Pet Planet

Address :	9631 167 Ave NW, Edmonton, AB T5Z 3S3, Canada
Phone :	📞 +7877
Postal code :	5
Website :	http://www.petplanethealth.com/stores/namao-centre/
Categories :	Pet store , Pet supply store ,
City :	Z

9631 167 Ave NW, Edmonton, AB T5Z 3S3, Canada

Best Pet store in Canada

K	Kris Clements on Google ★ ★ ★ ★ ★ The staff are always so cheerful & I go out of my way to shop here. Candice was also very helpful & lovely. Great location & totally recommend.
R	Ryan Fedun on Google ★ ★ ★ ★ ★ Brought my timid and chicken dog in for a nail trim and the staff was awesome! The groomer did an awesome job and they made it an easy as can be experience for my pooch! Recommend!
R	Roxanne Garrido on Google ★ ★ ★ ★ ★ I used to take my dog to Pet Planet for many years, mainly because it was close to home. Our experiences there were never great but never bad enough to stop going. His hair was always cut properly but he always seemed to have a few knicks in his skin. The last time I took my dog, the person who greeted us was looking for reasons to turn my dog away for grooming services. My dog is a tiny 8lb dog who has high anxiety when he leaves the house, so I completely understand why they would be hesitant to cut his hair. On one occasion, we were advised he had loose teeth so he needed to have his teeth extracted before they would groom him again. On the next visit, all his teeth were extracted and even then, the person attending us was looking through his file for some reason to turn us away before finally agreeing to groom him. When we went to pick him up, his hair was cut terribly. It was completely uneven everywhere and the lady did nothing but complain about one thing after the next and said that he was distrubing the other dogs. Again, I completely understand her frustration and totally empathize with the difficulty of cutting my dog's hair but her attitude was completely unprofessional and her lack of accountability for doing a terrible job was enough for me to never want to take my dog back there again. Rather than find excuses and create a terrible customer experience, next time try being open and honest upfront and express your concerns or hesitations directly. Transparency goes a long way.
T	Trevor Brent on Google ★ ★ ★ ★ ★ Had my rag doll groomed here and she came out looking more beautiful than before.
j	jessica kowalchuk on Google ★ ★ ★ ★ ★ Went in there with my dog today and the lady had recommended their local smoked bone things, and my dog hasnt put it down in hours! 10/10 ?
I	Iw P on Google ★ ★ ★ ★ ★ I dislike this location for 1 very important fact. Their large cost-effective dog kibble bags are all placed against the windows facing west! That means their dog food gets heat up everyday, all afternoon until sunset! The bag exterior gets hot to the touch and I can't imagine the inside of those bags if you open one when hot... probably all sweaty and moist there... They should block the windows glass with some big cardboard ad, or blackout curtains or at least some good sun blocking film.
l	leah hanasyk on Google ★ ★ ★ ★ ★ 7 month old puppy in for a hair cut, nail trim and bath. They did an excellent job. She looks and smells good.
T	Tracy Nikolic on Google ★ ★ ★ ★ ★ On Wednesday I phoned this place to see when Katy had next available appointment for grooming Zeus? Fortunately someone had canceled and noon was good for me!! It has been YEARS for me to find someone who could clean Zeus’s paws? Katy heard exactly what I was saying and did the best job in years for my expectations.!! I had my dog there on a previous trim and was not a good experience.. but Katy made up for the other groomers experience.. she heard me she made me happy!! And I will continue to see Katy anytime!’ Thanks again for a amazing experience Katy.