PartSource
3.8/5
★
based on 8 reviews
About PartSource
Continental Elite® Pro Series Timing Belt Kit features precision-molded teeth with enhanced rubber compounds and tooth profiles specific to the ve...
View full detailsContact PartSource
| Address : | 2550 Portage Ave, Winnipeg, MB R3J 0N8, Canada |
| Phone : | 📞 +88887 |
| Website : | https://partsource.ca/pages/winnipeg-store-2550-portage-avenue |
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| City : | J |
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the pegger on Google
★ ★ ★ ★ ★ I walked into the store, took a jug of antifreeze off the shelf and just as I was putting it on the counter, the phone rang. Well we all know that the tire kicker on the phone is more important than the customer who is actually standing there ready to buy, so Ryan took the phone call. Several minutes into this call, the phone rang again. While there were a total of four staff visible to me, Ryan I guess is the only one able to answer the phone, so naturally he answered that call and put them on hold.
The first call ended, without acknowledging me, Ryan immediately took the second call. Then the third phone call came in. Same thing.
After the second call concluded, Ryan finally acknowledged me but immediately took the third call. At this point I interrupted him, told him I was in a hurry and suggested that if he couldn't handle my purchase, one of the other staff could. He replied that he was the only one on till and then took the third call.
I left the antifreeze on the counter, walked out, drove down to Piston Ring where I was served immediately.
I will not be back to Parts Source.
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Relax with Aay on Google
★ ★ ★ ★ ★ If you notice SM works 7 days a week. 10hrs roughly. Employees attrition rate is higher. Higher management sees that there is lot of pressure on one person how is that person suppose to give best service.
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Brandyn Turner on Google
★ ★ ★ ★ ★ Ordered a part for my car on Friday. They had to get it from a third party so I had to pre-pay. They would not take my credit card over the phone so I had to physically go there (which was a slight inconvenience). I asked how much it was, they told be $19 and some change. I go there to pay for said part and told them I would like to put it under an account on file to get the discount. This inflated the price to $26 and then discounted it from that, which I paid roughly $17 after the discount. Watch the prices when going to buy parts here if you have an account!
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Brandon on Google
★ ★ ★ ★ ★ I was not told the part I was buying was nonrefundable and it ended up being defective. Never would have bought it had I known I would be unable to return if something was wrong. Will not be using any partsource again and tell others to avoid as well.
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Neegan Stevens on Google
★ ★ ★ ★ ★ Never have I ever seen a manager yell at her staff right in front of customers like that. She was condescending and practically calling her staff idiots in front of people, for things completely out of their control.
Nothing against part source or Canadian tire as companies, but I will not be returning to this one until management is more appropriate.
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J.R. Jorgensen on Google
★ ★ ★ ★ ★ Quick and knowledgeable service. Always my go-to for parts
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Saul Goodman on Google
★ ★ ★ ★ ★ Prices are hit as miss, as is dealing with the staff. Their phone customers seem more important than the ones standing at the counter with cash in hand. Staff has failed to mention options when choosing different grades of parts, such as telling me they are selling premium brakes when they are selling me mid grade, and when I phone the next day for the same year model of vehicle, get a different clerk, and now my options change?! Meanwhile they've had stock of all grades all along and failed to relay me the proper information.
It would be nice if the staff were more knowledgeable, or at least give the perception, and valued walk in customers a bit more.
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Eric Sawatzky on Google
★ ★ ★ ★ ★ Called on a Sunday. They had the part I needed. Picked it up. Part was correct. Installed it, no problem.
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