River City Ford Sales Ltd - Winnipeg
4.3/5
★
based on 8 reviews
About River City Ford Sales Ltd
Customer Service that’s a Cut Above
River City Ford is proud to be part of the Driving Change Automotive Group. But it’s more than just a name! We drive change by helping people all across Winnipeg create better driving memories and redefine the way they see the road, one Ford vehicle at a time. We believe in creating lasting relationships with all of our customers, and we know that the best relationships are built on a foundation of transparency and trust. We demonstrate our commitment to these values by eliminating hidden fees. This means you’ll never be pressured into buying something that’s not perfect for you, and you won’t be surprised by additions to the final price. Let us turn car shopping from a chore into the start of your next great adventure! Visit River City Ford Today.
Contact River City Ford Sales Ltd
| Address : | 3636 Portage Ave, Winnipeg, MB R3K 0Z8, Canada |
| Phone : | 📞 +87 |
| Postal code : | 3 |
| Website : | https://www.rivercityford.ca/ |
| Categories : | |
| City : | K |
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Ray Smith on Google
★ ★ ★ ★ ★ Took our 2019 Fiesta sedan in for a 40 point inspection. First time going to Ford for this vehicle as we bought it used. The young lady I dealt with was very courteous and answered all my questions. She even took the time to listen to mt concerns about some surface rust and had the bodyshop look at it. Used the shuttle ride while the car was in. The driver was easy to carry on a conversation. The car came back with a clean bill of health. Even bought a touch up pencil for future use. I would recommend this dealership to anybody.
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Samantha Beau on Google
★ ★ ★ ★ ★ Amazing service, amazing price! They were $200 cheaper for a diesel oil change on a F350, than the Ford dealer outside the city. They had the truck in on time and completed it promptly.
Couldn’t ask for better service!!!
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Lexie Makar on Google
★ ★ ★ ★ ★ I dealt with Kirsten specifically at River City. She was very accommodating & patient. She was able to answer alllll of my questions and gave me plenty of options to work with. The team was able to accommodate a quick sale for me as I was coming in from out of town. It was a great experience overall. I’m happy with the service & I love my vehicle!
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Mauro Biefeni on Google
★ ★ ★ ★ ★ I showed up without an appointment to have a new key fob programmed to my explorer. I drove up to the door and it opened for me to drive right in.
I went into the office and said what I needed and they immediately took me where I needed to go, got my info and keys. Within 20 to 25 minutes and $39 (less an amount because I didn’t have a key needing cutting) later they had it done.
Great overall experience.
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May Bray on Google
★ ★ ★ ★ ★ We have recently purchased a 2022 Ford Lariat through Tyler Lemire and he has been great.! They Also have Very knowledgeable and friendly staff. They have always gone above and beyond for us to make sure we are satisfied when dealing with any issues we may have encountered with our vehicles. The staff is also very honest and personable. By far second to none the best place to purchase a vehicle.
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Jesse Dam on Google
★ ★ ★ ★ ★ Thank you everyone (especially Kelly) for your amazing services!!! I am very happy with my new set RTR Tech 5 & the tactical springs.
#Vancouver #BC
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Allan Randall on Google
★ ★ ★ ★ ★ Went to dealership to get pricing on new work truck or work van the person that greeted us asked us how he could help and to have a seat.
I said we were fine standing and that I was looking for new work truck or van and that we have purchased our vehicles from River City before.
He said he would get us a sales person and for us to have a seat, again I said we were fine standing. He then came back with some paperwork that he said needed to be filled out and asked us to have seat, again said we are fine standing. His next question was why we were there, I again explained to him we were starting to get pricing on a new work truck or work van and was looking for pricing. He then wanted to know what I was willing to spend, I explained to him I was just in the process of getting pricing from the dealerships and wanted to know the price of either a work truck or van. He them said he could not provide pricing unless I gave him a budget, at that point we walked out. I called into the dealership after we walked out to explain what happened to a sales manager and unfortunately I was transferred to the same person who would not give me a sales manager name and said I should look it up on the web page.
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DROP THE POST on Google
★ ★ ★ ★ ★ There so accommodating to start the work. But as soon as it’s done terrible service. My truck broke down just outside of Winnipeg got it towed to the shop, the engine was blown on a 2020 with 28K km new F250 because of negligence from a dealership in Ontario. Very poor communication upon completion of the truck for when I could pick it up. When I did go pick it up heard some rattling sounds only to find out a heat shield wasn’t properly installed, upon further review found three of four bolts connected to the bumper only hand tighten two or three threads, The fourth was completely missing. Other covers we’re not properly installed. I had to take the truck to another dealership to finish up the shotty work from these guys. Also found the LED fog light cover cracked. I’m not aware of when or if this happened on my end, so I contacted the dealership and left a message for the service manager and never heard back. Got a call from Ford corporate only to be told he did get my message but does not wanna call me back and he has his reasons I’m told. What a bunch of cowards I take my truck in there it doesn’t properly get fixed and I’m trying to remedy the situation and no one will call me back. It’s a 13 hr drive one-way from our house to the Winnipeg dealership so it’s a huge inconvenience. Not that that was their fault for the engine failure but lack of communication makes it extremely frustrating, and poor work quality is unprofessional for a Ford dealership. Based on the quality of service and quality of work I would not recommend these guys to anybody. There are a bunch of crooks that take your money and then leave you hanging.
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