Oh Canada - Winnipeg

a big variety of gifts and souvenirs dedicated to Canada, but still to expensive as for me

Lots of unique Canadian merchandise! Loved the stores promotion of local sports. #gojetsgo

Terrible experience. For Christmas 2016, my husband and I bought our three children one-piece pajamas at the Oh Canada store in Polo Park...all three PJs were adult sizes. They were the most expensive PJs I'd ever bought: $55ea. + taxes, for a total of $186.45! However, the sales person assured me that the quality was excellent, and they looked cute (red background with a moose design and the words 'don't moose with me' written on them). Unfortunately, they didn't work out. One of the kids wore the PJs for one night, and the other two for two nights. Buttons began popping off of the front of them, and where the rear flap was located, the fabric around the buttons was completely frayed, and the rear button hole on one was so enlarged from one night's use that the button didn't fit well into the button hole any more. The PJs were gently worn, but showed terrible wear after only one or two nights. Four days after Christmas we drove 40 minutes to the Oh Canada store in Polo Park exclusively to return the PJs to the store. The sales person informed us that they were not returnable because they had been worn. I indicated that of course the PJs were worn - we were returning them because they were so raggedy in parts after only 1/2 nights. The quality was so poor and the state of them so obvious that even the sales person agreed. She said, however, that she didn't have the authority to make the return so she contacted her manager by phone, who said the same thing. The area manager called me a couple of days later. I was told there was no way that this was a manufacturing problem. She further said that the kids must have been extremely rough on them because so many buttons were missing, the back flap was partially ripped, and a seam was ripped in the back. I indicated that my children are definitely NOT rough on their things, and that the issues she noted were precisely the reason for our wanting a refund. She refused to believe me. I told her that my kids are not little children and that they are very careful about their things and that they had loved the PJs and had only worn them for 1 and 2 nights before it became obvious that the quality was terrible and we needed to return them. I offered to send her a picture of the kids receiving their PJs at Christmas, just four days before I brought them back to the store. She didn't answer. When I asked if she thought I was lying, she said that she couldn't believe me - she said that she had tried buttoning and unbuttoning a new pair of the same PJs in the store and that they had performed perfectly - my response was to laugh and to say that my children's PJs would still be looking great, too, if they'd never actually slept a night or two in them! She persisted in not believing me and said there was nothing she would do...she refused to refund them, and refused to exchange them. I hung up the phone, physically shaking from losing so much money and being treated so poorly...it is hard not to be believed. I am not only shocked at the terrible customer service, I can hardly believe that such obvious poor quality was not immediately and APOLOGETICALLY dealt with. I spent a much larger portion of our Christmas budget on these PJs than I should have, relied on their sales person's assurance of quality, brought them back with a receipt well within the proper time period, and have nothing to show for it (including the PJs, which are in the store's possession) other than a terrible taste in my mouth for anything to do with Polo Park's Oh Canada store and a hole in my wallet totalling $186.45. I will be making a complaint to the Better Business Bureau, to the Polo Park Shopping Centre, and I will be completing customer reviews such as this one. I would hate to have anyone else have this experience. It's been terribly upsetting, to lose the money and to persistently not be believed. It was a terrible experience, and I highly recommend that no one else shop here for fear of being similarly treated if expectations of the product are not met.

This is one of my favorite souvenir shops in Winnipeg, you can always find small little things like keychains, magnets, clothing. Most of the things that they sell are easy to travel with if you want to take a piece of canada to your relatives abroad

Pretty shop. Lots of variety. Would accomodate a tourists needs as well as a locals. Pj's, clothing, socks, mittens, hats, scarves, pants, bags, stuffies, memorabilia, maple syrup, candy, postcards, jets clothing, GIANT bears, friendly staff. The only thing it's missing is anything Northern Lights! I came in searching for a gift relating to The Northern Lights but left empty handed. Please get some Northern Lights gear!

Oh Canada is a great local ran business that has something for everyone. From cozy knits, to graphic tees, to souvenirs for your friends and family abroad. The staff are always very enjoyable and the products are always in style.

Very unique and fun products. Perfect gifts for all.

They do have some nice stock so I bought a sweatshirt as a Christmas gift. It was on sale. I wasn't sure of the size but I was told I could exchange anytime within about 6 weeks. I went back the next day to exchange sizes but they told me it was no longer on sale so I would have to pay the difference. I took my refund instead and left. It wasn't about the dollars but this kind of customer treatment.