New Balance Robson
3.9/5
★
based on 8 reviews
Contact New Balance Robson
| Address : | 1158 Robson St, Vancouver, BC V6E 1B2, Canada |
| Phone : | 📞 +8 |
| Website : | https://www.newbalance.ca/ |
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| City : | E |
| Description : | Chain retailer stocking house-brand athletic footwear, apparel & accessories for all ages. |
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Cherie Kazemi on Google
★ ★ ★ ★ ★ They are always out of stock in a bunch of different styles and the staff simply don’t care that you are in the store!
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Yuna Jeong on Google
★ ★ ★ ★ ★ Every time I go, it's really unfriendly. When I entered the store entrance, no one looked at me and didn't even say hello, so I said hello first, but there was no response. The three staff members chatted amongst themselves, so they couldn't afford to respond to customers.If I were the owner of this place, it would be heartbreaking.Several customers went through it, but everyone went out without buying anything for unfriendly service.It was a must-have shoe, so I bought it and came out, but it's a waste to give two stars.
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N “Minaoka” N on Google
★ ★ ★ ★ ★ Bought 2 pairs here. Staffs are not professional, sticked together and was not attended to help us until we asked for. They still kept continue to gossip and laugh. We came in an early morning. Very disappointed!
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Irish Outdoorsman on Google
★ ★ ★ ★ ★ A great New Balance store on Robson St. The store is small but well played out and on display are some of the nicest New Banlance shoes in the city. Also sell New Balance clothing although this store seem to be more aimed at shoe shopping. Staff were very helpful and happy.
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Gabriel collaco on Google
★ ★ ★ ★ ★ Was here a month ago and picked up my mom her first set of fashionable and functional running shoes (she's picky) the staff were very helpful. Explained the difference in the brands and types of shoes. Now that we bought them. My mom hasn't complained of walking down the block! Thank you new balance for saving my moms feet and my ears!
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D “CdnGoose2723” M on Google
★ ★ ★ ★ ★ Terrible customer service! Nobody offered to help my friend and I any help. After my purchase I kindly asked to use the washroom as I urgently needed to go and was met with a cold “no” from the older female associate. Happy to know the minimum wage retail worker gets a thrill off of power tripping the washroom. Terrible service seems to be a re-occurring theme here..will not be back.
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Kelly Dame on Google
★ ★ ★ ★ ★ My friend and I came in yesterday to try on some comfortable walking shoes for an upcoming trip. I had Brian help me out and he gave me the best service. He was right there and so knowledgeable on all the different types of shoes, which one had the most support, and the best arch support. I highly recommend having Brian help you out at this location! Thanks Brian!
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Risto Prii on Google
★ ★ ★ ★ ★ Bought my shoes from there couple of months ago. Very friendly and knowledgeable staff. They measured my feet and gave me all kinds of suggestions. Turns out buying a properly fitting and comfortable shoes is a real science. The selection was great and now my wide and flat feet are happy as a puppy.
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