Miles Plumbing Svc Ltd

Name: Miles Plumbing Svc Ltd
Address: 2519 Ludgate St, Victoria, BC V8T 4S2, Canada, T, Canada

4.4/5 ★ based on 8 reviews

Contact Miles Plumbing Svc Ltd

Address :	2519 Ludgate St, Victoria, BC V8T 4S2, Canada
Phone :	📞 +88
Website :	https://milesplumbing.com/
Categories :	Plumber ,
City :	T

2519 Ludgate St, Victoria, BC V8T 4S2, Canada

Best Plumber in Canada

K	Katya Rhodes on Google ★ ★ ★ ★ ★ The worst possible customer service--STAY AWAY from them! My contractor and I hired Miles Plumbing to perform a perimeter drainage camera inspection at my house. The plumber arrived 1.5 hours later than scheduled without any warning or explanation, spent hours chatting on the job, and left the job unfinished--did not attach two downspouts (see pictures attached). I sent an email to Miles Plumbing requesting a discount for the delayed and unfinished service. After not receiving any response, I called their manager, Mary, to discuss the issue. Her response was that "people make mistakes" with no apologies or discounts, articulated in a very entitled and aggressive tone. Mary said she opened a complaint and she'd talk to the owners and call me back but she never did. Instead, they threatened with collections. I called the company numerous times to talk to management and sent several emails but they NEVER responded or called back. The company also falsely advertises their BBB accreditation on their website without in fact having it. UNPROFESSIONAL and rude customer service accompanied with terrible plumbing service. Never recommend to anyone!
K	Keith Lowe on Google ★ ★ ★ ★ ★ As usual we had our natural gas fireplace serviced by Boris, very courteous and friendly, and very conscientious. We always request Boris as we have dealt with him only in the 11 years we have lived in our current home. Would certainly recommend Knowles Gas to anybody who would required service.
j	james moore on Google ★ ★ ★ ★ ★ I have used miles plumbing a few times to repair leaking lines and then to install new hot water tank. Very fast service. Very friendly and courtesy staff. All the way from the customer service to the guys on the road.
V	V R on Google ★ ★ ★ ★ ★ Miles Plumbing installed a water heater at our home several years ago, the warranty ran out last fall. The old tank started leaking last week, we have been trying to get in touch with Miles Plumbing ever since to have them install a new tank but nobody bothers to return our calls on the regular line or on the emergency line. The tank was leaking so badly and we were without hot water so ended up calling Canadian Rooter instead. They responded immediately, found us a new tank, delivered, installed and removed the old (Miles Plumbing tank) all within 24hrs!
J	James Daughtry on Google ★ ★ ★ ★ ★ Very helpful. Last minute service on a Friday morning thumbs up. The service man showed up on time. Installed a new hot water tank. Fast. Thanks Miles Plumbing
A	Anne Braithwaite on Google ★ ★ ★ ★ ★ The plumber was very friendly and completed the sink drain repair promptly. He had the necessary parts when he arrived. I would definitely recommend Miles Plumbing.
J	Joy Student on Google ★ ★ ★ ★ ★ Workers were polite, prepared, competent and cleaned up after themselves. They were knowledgeable and communicated well. The dispatcher was similarly inclined: brisk, but friendly and capable. Invoices delivered and payable on the spot.
V	Valerie Gonzales on Google ★ ★ ★ ★ ★ Have used the services of Miles Plumbing/Stan Knowles for many years--decades, in fact. I totally appreciate their fast response--even when plumbing services were in great demand. Miles plumbing has done extensive repair/replacement work both inside and outside of my home. They are ALWAYS professional, pleasant, patient and thorough. No job has had to be redone and the invoices reflect the quality of their work and professionalism. I always hope I will not have to use them again but if I do have a new issue, they will be the first company I contact.