Giant White Rock

Name: Giant White Rock
Address: 60-16041 24 Ave, Surrey, BC V3S 9H7, Canada, S, Canada

4.3/5 ★ based on 8 reviews

Contact Giant White Rock

Address :	60-16041 24 Ave, Surrey, BC V3S 9H7, Canada
Phone :	📞 +
Website :	http://www.giantwhiterock.com/
Categories :	Bicycle Shop , Bicycle repair shop ,
City :	S

60-16041 24 Ave, Surrey, BC V3S 9H7, Canada

Best Bicycle Shop in Canada

C	Chad C on Google ★ ★ ★ ★ ★ Had to get a bike this year and lose the COVID pounds but next to impossible finding something you can test out. Luckily, found the brand and type I liked, and Chris (owner) helped me out it all together. Staff at the store was very helpful and could answer my questions. Excellent value and good to know I have two years of maintenance and support with the purchase of the new bike.
R	R D on Google ★ ★ ★ ★ ★ Steve and Chris are amazing! I called them about a wheelchair wheel problem, and they said they would be happy to look at it, even though they're a bike shop and may not be able to solve it. Bottom line, my 91 year-old dad now has a rolling wheel chair again. These are just downright good people. I know where I'll be going when I upgrade my bike, and I know who I'll be recommending to others. Thank you for everything!!
S	Sarah on Google ★ ★ ★ ★ ★ Chris and his team did a fantastic job setting me up with a new bike and accessories. They were friendly, knowledgeable and didn’t try to oversell me on anything. I have since gone back to have my bike tuned and the bike is a dream to ride. The employee even helped me get my bike across the parking lot, take it apart and load it into my trunk as I had my newborn and toddler with me at the time. Above and beyond service from the Giant White Rock team!
M	MAGGIE Z on Google ★ ★ ★ ★ ★ They should update their hours on the website! I checked online it says open on Sunday!
F	Félicie R. on Google ★ ★ ★ ★ ★ Went to check out two of their bikes, had a wonderful experience, employee’s we're super friendly and professional. Definitely recommend this store, if you think about purchasing a new bicycle. Thank you again for your help!
V	Vonda Dickman on Google ★ ★ ★ ★ ★ Great experience! This past Saturday March 12th, my husband and I came to your store and were greeted by a cheerful Matt. We were considering an electric bike purchase and had done our research 'homework' before visiting Giant. Matt listened to our questions, wants and needs and subsequently confirmed why we had short listed Giant. Matt did not pressure us at all and was truly helpful in pointing out features, benefits and the intangible values of the Giant product and Giant White Rock. We left the store with positive feeling about the product, the salesperson and the store itself. On Tuesday March 15th, we returned to the store with a few more questions that Matt & Steve cheerfully and professionally answered. Again, were not pressured. We made our minds up on the spot and purchased (2) Roam E models and accessories that same day. We scheduled the following Saturday March 22 to pick the bikes up. Everything was installed and the bikes were clean and ready as promised. We were orientated on operation, after sales service and warranty. We rode away on our new electric bikes pleased with the product and the people. You will for surely be highly recommended to all our friends and family.
V	Vera Rosenfeld on Google ★ ★ ★ ★ ★ We purchased two Giant bikes three years ago in North Vancouver location at cost about $1500 each. Now we moved to South Surrey. The guys refused to provide us a service even at full cost because we purchased it in different location. Same story in Giant Langley. So basically you buy a bike with no service. Never buy Giant again and do not recommend it to anyone who looks for a good service. I don’t accept it.
J	John K on Google ★ ★ ★ ★ ★ I was looking for a new hybrid bike to replace my vintage Rocky Mountain Hammer which has served me very well over the years. After much research I decided on the Giant Roam. I attended the Giant White Rock store on several occasions and spoke with Matt, Steve and Chris who answered all my questions. I finally ordered an XL frame in the Giant Roam last Thursday through Matt and wasn't expecting to receive it until sometime this week as it had to be delivered/shipped in from the Giant warehouse and assembled. To my surprise I received a call last Friday morning from Chris to say that he was in the shop early in the AM and assembled the bike and it was ready for me to pick up at my convenience. I went to the store in the afternoon and after adding a few accessories took my new bike home. Great experience all around. The 2 year free maintenance and 15% off accessories/parts etc makes a great deal on a bike even better!! Riding the new bike has been a lot of fun!! Thanks guys