First Line Walk-In Clinic

2.6/5 β˜… based on 8 reviews

Contact First Line Walk-In Clinic

Address :

20B (Next to Goodlife, 600 Hespeler Rd, Cambridge, ON N1R 8H2, Canada

Phone : πŸ“ž +9788
Website : http://www.firstlinemedical.ca/
Categories :
City : R

20B (Next to Goodlife, 600 Hespeler Rd, Cambridge, ON N1R 8H2, Canada
A
Aisha Siddiqui on Google

β˜… β˜… β˜… β˜… β˜…

It is saturday today And it shows in the google that this clinic is open. After driving long and hassel And when went there Yes the recieption is there but Just to make appointment for phone call because there is no doctor What is the point She can do that from home Patient have to be examined by a doctor physically Doctors nowadays are making lot of money from their home by so calling consulting on phone They are just fooling people and want to obtain money from governement . Doctors nowadays really are mercyless and having heart of rock And this the same case in cambridge ER department too
A
Andy Fenske on Google

β˜… β˜… β˜… β˜… β˜…

What a joke. What is a walk in clinic if they dont accept walk ins. Then when asked where else i could go. The answer was you need to Google search it. Wow unbelievable......
s
sidra iqbal on Google

β˜… β˜… β˜… β˜… β˜…

Worst worst walk in clinic ever. Still can not find a good walk in clinic in Cambridge. Not just the receptionist is rude, the doctor is condescending and doesn’t want to even listen or try to understand your problem. No matter what you tell him, he would not take it seriously. Very sad that there is no accountability and the taxpayers are suffering with such kind of attitude from the doctors who are being PAID well by the government and who are SUPPOSED to treat the people well. Nobody goes to the doctors just for fun. We only go there because we or our family is in pain and need their advice. Very very disappointed.
R
Rajvir Bajwa on Google

β˜… β˜… β˜… β˜… β˜…

I would have given minus 1 if there was any option available. Worst customer service. I understand its a doctor's office not a restaurant looking for customer service but they need to be little more empathetic towards patients and requests. Requested if doctor could see my 8 months old just for 5 mins as he has eye infection but receptionist is like well he cant as he has 25 patients in 2 hours. I get it but are 5 mins a lot just to check a baby? She suggested to go ER where it takes typically 7/9 hours? Not recommended not because it didnt serve me my purposes but doctor couldnt spare 5 mins to take a look and receptionist making drcisions fot doctors. Bravo ????????
R
Ralph Labellarte on Google

β˜… β˜… β˜… β˜… β˜…

This clinic is useless. They have a recording with their hours and their site has their hours. If you have Covid symptoms, they want you to call ahead. I didn't have Covid as per 2 tests. Their recording and site say they are open on Sundays. I tried calling for 90 minutes when I finally gave up as I suspected they were closed. When I drove there, they were in fact closed. Update your voice recording and your site. People are expecting to speak to someone and hadn't I driven there, I would never have known.
R
Rajwinder Kaur on Google

β˜… β˜… β˜… β˜… β˜…

Please do not visit this clinic if you care for your health. Receptionist answered my phone and kept me on hold for over 30. I disconnected the phone and called back again saying I was on hold for over 30 minutes to which she replied…I have other patients here whom I need to attend they are my priority I can’t talk to you on the phone when they are here..I was shocked after hearing that…I preferred not speaking back and disconnected the call. No sense of professionalism. I hope they are reading these reviews and should consider hiring someone else at the reception.
H
Harpreet KAUR on Google

β˜… β˜… β˜… β˜… β˜…

Poor service. I already talked to the doctor request to send the referral to the another doctor. He said yes. After wait for 3 weeks, called them again, referral was still pending. If the doctor was away from the office, why when they come don’t finish the pending work. Lady booked the appointment again and said talked and request to the doctor again. Why we called and explain same thing again and again to the doctor. Staff and doctor must change their self. And give priority to the pending work first.terrible experience.
A
Andre Truffi on Google

β˜… β˜… β˜… β˜… β˜…

TL;DR DON'T GO TO THIS CLINIC THEY DON'T CARE ABOUT YOUR HEALTH OR ACTUALLY TREATING YOU! THEY DON'T CALL YOU BACK AND COULD CARE LESS Terrible walk-in clinic. I call ahead to see if I can walk-in or if I need an appointment, but no one answers the phone, so I drive down to the walk-in. When I walk in there is already someone waiting there and the pharmacist next to the walk-in tells us that the receptionist will be here in 15 minutes. 40 minutes later the receptionist finally arrives and tells me that no I can't see a doctor and I'm going to have to do a phone consultation for something that'll likely need an ultrasound or x-ray. Save your time and go somewhere else. If the receptionist can't even bother to be at the clinic why should you. Update: so the doctor called me 30 minutes after our scheduled time and rushed the call and didn't even bother to give me his name or anything. He told me to go to the x-ray clinic and that all I need to show them was my health card and that they'll take care of the rest. So 2 days later I go there and he never sent the requisitions to them, after he told me I could go the next day on the phone. Don't come here, your health isn't worth these guys not giving you care Update 2: Still no call back or even a acknowledgment that I'm one of their patients. It's been 3 weeks, they couldn't even bother to call to get an update on my condition. I feel like I don't need to say this again, but don't come here Update 3: it's been 3 months since the original phone consultation, the doctor never called me back. Don't come here

Write some of your reviews for the company First Line Walk-In Clinic

Your reviews will be very helpful to other customers in finding and evaluating information

Rating * β˜… β˜… β˜… β˜… β˜…
Your review *

(Minimum 30 characters)

Your name *