Enterprise Rent-A-Car
4.1/5
★
based on 8 reviews
Contact Enterprise Rent-A-Car
| Address : | 1284 Bath Rd, Kingston, ON K7M 4X3, Canada |
| Phone : | 📞 + |
| Website : | https://www.enterprise.ca/en/car-rental/locations/canada/on/downtown-kingston-c336.html%3Fmcid%3Dyext:245709 |
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| City : | M |
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Kelly Bauder on Google
★ ★ ★ ★ ★ Great experience, the prices are high, but customer service was amazing, and man that came to pick me up was supper friendly and helpful. Great experience over all....
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Chris Ellis on Google
★ ★ ★ ★ ★ Truck I had rented was not available at pickup, not their the fault, the previous renter had not returned it. They were able to find another vehicle at another location and got it for me as soon as possible.
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Sara Rouhi on Google
★ ★ ★ ★ ★ I had the best experience by Jessica last week . She went above and beyond to make sure I am taking care of with my ideal rental car.
Highly recommend
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Anton Wilson on Google
★ ★ ★ ★ ★ I rented a cube van from this location and delt with an agent by the name of Alex.
The truck I rented was not available and they put me into a much larger truck which was not optimal. Having said that , I can appreciate the last customers failure to return the vehicle caused an availability issue for me.
The staff at this location bent over backwards to accommodate me and I left this location with the feeling that they really cared and tried their hardest to make me happy.
I was happy and appreciate the customer service they offered as a result of a situation that was out of their control.
Thank you for the service . I find the service industry In Canada lacks what our US counterparts offer but in this particular scenario I was thoroughly pleased with the care and attention offered me .
This was a good experience and I would highly recommend using this location for your vehicle rental needs.
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JW Saynor on Google
★ ★ ★ ★ ★ Trucks at this location also (despite the name) and I was VERY PLEASED that they'd guarantee me a cube van a month in advance. Their competitor (?) couldn't.
2022 model was great, service was accommodating.
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Philippe Rivet on Google
★ ★ ★ ★ ★ Affable & competent staff were able to get my rental ready despite the high demand on a Saturday, coupled with the problem of other customers not returning their vehicles on time. Advisable to reserve online in advance if you're on a tight weekend schedule given the supply difficulties this and other rental companies are currently experiencing. Overall 10/10 would recommend for the busy traveller
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Greg Kemp on Google
★ ★ ★ ★ ★ Friendly staff.
My go to rental place.
Thank you Jessica Cernos for the great service!
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Suzanne Murchison on Google
★ ★ ★ ★ ★ Efficient, though busy both at pick up and drop off. Hyundai, Venue was the rental we got. Our only complaint was it came with two fob but they were attached with a metal cable that was not to undo unless we used cutters? so one of us as driver had to carry both in pocket... Did not make any sense
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