Service Canada Centre

Name: Service Canada Centre
Address: 1300 Bath Rd #1, Kingston, ON K7M 4X4, Canada, M, Canada

3.4/5 ★ based on 8 reviews

Contact Service Canada Centre

Address :	1300 Bath Rd #1, Kingston, ON K7M 4X4, Canada
Phone :	📞 +8
Website :	http://www.servicecanada.gc.ca/
Categories :	Federal government office ,
City :	M

1300 Bath Rd #1, Kingston, ON K7M 4X4, Canada

Best Federal government office in Canada

R	Rebecca Stevens on Google ★ ★ ★ ★ ★ The experience completely depends on the agent you are speaking with. I have had an agent tell me one thing, and I go back and ask if the information is correct and they said no not at all. My most recent experience was with Christina Ellerbeck. I went in to confirm information for the best 22 weeks as it is a very confusing process. She was extremely hostile and very rude. I asked to speak to someone else and she said they will tell you the same thing. She tried to give me more information but it was just extremely confusing so I said I don't mind waiting and speaking to someone else. The agents should be properly trained as we (the public) rely on the information they give us.
R	Rakesh Varma on Google ★ ★ ★ ★ ★ I came to Service Canada to deposit my OAS forms. I found the whole experience to be excellent. Each member of the staff from the reception to the agents was polite and helpful. I got called to Katrina’s desk within 5 minutes and Katrina quickly reviewed my application, made the required photocopies and authenticated them, went out of her way to help me. On the day I was there I didn’t find any backlog or disinterested agents. I was in and out within 10-15 minutes with a smile on my face. Thanks Service Canada!
J	John on Google ★ ★ ★ ★ ★ My wife and I were there on 23 July 2018 for a passport application. One person before us waiting. We were in and out in 20 minutes. Frankly, I think complainers are often the cause of their own misery - people, read the instructions, be well prepared and you will minimize your time and overall grief. *FOLLOW UP* The passport arrived, delivered to our house by the postman, 22 days later. I can find no fault with this service.
C	Chris Empey on Google ★ ★ ★ ★ ★ We visited this location to have our passport applications reviewed. The person at the front desk took the time to ask a few questions and was able to inform us we may have one of the forms filled out incorrectly even without her reviewing the physical document. This great customer service saved us an hour and a half wait that day. We were then subsequently able to have a more thorough review another day. Great work by the front desk person!!
H	Howard Ross on Google ★ ★ ★ ★ ★ Severe lack of staff. Two security guards watching a stationary queue. Waits of well over an hour. No chairs for seniors. Only one person permitted into the office at any time. Is there only one staff member on duty? Bad...
J	Joel Byers on Google ★ ★ ★ ★ ★ I was very lucky to be dealing with Olivia. She was very friendly, very efficient and very helpful. Thanks for your help Olivia!
N	Nick Stoliarov on Google ★ ★ ★ ★ ★ Terrible service. While one person serving one person over 30 people waiting in lane outside, there nowhere even to sit. They spend around 30 min per person, I wasted 2 hours and they told me I don’t have birth certificate, it’s not even in requirement list.
S	Steve Ritchie on Google ★ ★ ★ ★ ★ I’ve now had to go in twice for Surrey t issues. The first was a new drivers licence which got lost in the mail. The second time was a change of address. My experience was far above expectations both times. The staff were knowledgeable, and quick to process.