Budget Car Rental

Name: Budget Car Rental
Address: 1412 Princess St Unit 9, Kingston, ON K7M 3E5, Canada, M, Canada

3.3/5 ★ based on 8 reviews

Contact Budget Car Rental

Address :	1412 Princess St Unit 9, Kingston, ON K7M 3E5, Canada
Phone :	📞 +
Website :	https://www.budget.ca/en/locations/ca/on/kingston/k3g
Categories :	Car rental agency ,
City :	M

1412 Princess St Unit 9, Kingston, ON K7M 3E5, Canada

Best Car rental agency in Canada

Y	Yousef Dawleh on Google ★ ★ ★ ★ ★ The worst car rental experience of my life. Myself and a friend showed up at 3pm on a Sunday only to find out that they haven't updated their hours of operation on google. An employee showed up despite that and charged us an additional $25 for "after-hours". Our Car was supposed to cost $69.99 for the day which "happened to be the cheapest car in the lot" despite many other visible options. When returning the car we found a bunch of extra expenses we weren't told about despite only opting for the $33 insurance as our only option. We ended up paying $176 for a bunch of charges we weren't informed about. (we filled the car up so that $176 excludes gas). Thieves.
j	james daniel on Google ★ ★ ★ ★ ★ I have rented both cube trucks and cargo vans (summer 2020). The best thing about this company is that their trucks are BRAND NEW. Low mileage, 2020 year. Not garbage 20 year old trucks that u-haul provides. Great customer service and fast rentals. The manager and the lady at the desk are really nice.
M	Michelle Blinkoff on Google ★ ★ ★ ★ ★ Do NOT ignore the reviews. The absolute worst rental experience of my life. I spent a lot of time deciding on the best truck rental for our move and Budget seemed to have the best deal. Nothing could be further from the truth. To put it shortly, based on pricing and kilometers I was suppose to pay under 200$. I ended up being charged over 300 and had to spend 150 on Gas because it isn't diesel so it burns MUCH quicker. The secretary at the location is grotesquely rude and unprofessional. Furthermore, they do NOT inspect the vehicle. The person who rented after us returned the truck without a full tank of gas and blamed it on the company saying it was not full when he received it. THIS LOCATION THEN BLAMED US AND CHARGED US. Please save yourself the stress and rent from elsewhere. I have never been more ripped off before or been treated with such poor customer service.
c	cosmo dawes on Google ★ ★ ★ ★ ★ Staff at this Budget location went above and beyond to help us out with a last-minute rental at one of the busiest times of the year - couldn't have been more helpful!
A	Alejandro Fadus on Google ★ ★ ★ ★ ★ Worst car rental experience. They gave me a brand new car and the plate expired during the rental term. They called me to come in and get the sticker for the car. I was 350km away from the rental place. One of the tires blew up because of a manufacture issue (as per a tire expert adviser). As you can see in the pictures attached, the tire blew up right where a manufacture line was printed and no cuts can be seen past the main layer (if a knife or blade was used to make this cut, it would have gone right through the inside rubber too). And you can clearly see that no physical damage was caused to the rim neither. The tire blew up on its own while in a parking lot. The company charged my credit card $160 separate from my rental price, without letting me know of the charge or showing me a bill, or anything similar to it. I do not recommend this company at all. Enterprise is down the street and the customer service is 100% better than this place. Don’t waste your time. Update: After doing a chargeback with my credit card provider, the rental company could not provide enough proof (45 business days) so I won the case and the money was refunded back to my account.
S	Syed Ibrahim on Google ★ ★ ★ ★ ★ Excellent truck rental and customer service. Staff at this Budget location especially Roy went the extra mile to assist with a last-minute rental -- would recommend for future car/truck rentals!
J	Jeff Mustard on Google ★ ★ ★ ★ ★ Great Customer Service.. and was reliable to get me into a vehicle when I was in need Thanks Roy
T	TAMMy Wreggitt on Google ★ ★ ★ ★ ★ Do not rent from this company. You can rent from ANYWHERE else for a fraction of the cost. Had a truck for one hour, went 10 km and it cost $175. Way overpriced. Took so long to get vehicle and then couldn’t get a receipt when returned vehicle as computers were down. Told to “take a picture” of paperwork.