Elizabeth Interiors
3.6/5
★
based on 8 reviews
Contact Elizabeth Interiors
| Address : | 3225 Fairview St, Burlington, ON L7N 3L1, Canada |
| Phone : | 📞 +97 |
| Website : | http://www.elizabethinteriors.com/ |
| Categories : | |
| City : | N |
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Joanna Ressi on Google
★ ★ ★ ★ ★ Sales people here only focussed on making a big sale ...when I let the woman know I didn’t want to spend $7000 on a couch due to a dog she basically walked away from me and redirected me to a lower end store that they have ...little did she know I could’ve paid that $7000 cash right then and there without even thinking twice about it also that I would have been willing to look at other styles. Don’t visit stores that judge you based solely on what they think you can and cannot spend when they clearly have no idea what quality customer service is. Also on a sidenote I noticed most of the furnishings in here are very outdated
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G B on Google
★ ★ ★ ★ ★ THE RESPONSE FROM THE OWNER TO MY REVIEW IS COMPLETELY FALSE!!
- Is it unreasonable to expect to have a new product delivered after we were assured we weren't getting a floor model
- Is it unreasonable to expect the table is in great condition when delivered? According to the owner they paid $300 to repair a table that she says in her response had nothing wrong with it?!?
- Is it unreasonable to expect the replacement table to be delivered during the date and time we scheduled? At no additional charge, since I already paid a delivery charge? Then the table they intended on replacing was the floor model which we always requested not to be the case
- Is it unreasonable through all of this to expect some sort of an apology? Or atleast to be spoken to with respect and not complete rudeness? And is it unreasonable to question the quality and level of service we would receive for another piece of furniture after the above experience?
Apparently to Elizabeth, the answer is yes to the above and my family is unreasonable.
My review:
1 star is being generous. My parents spent over $7k on furniture at both Elizabeth Interiors and Liz at home. They were sent a damaged table, made arrangements to receive a new table scheduled for delivery. When following up on delivery window the day of they were extremely rude, could not make arrangements to have table delivered that day and did not offer any kind of apology or reasonable resolution. This is just a brief description of an absolute horrible shopping experience. Do yourself a favour and support another local store that actually values and appreciates your business.
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chopster on Google
★ ★ ★ ★ ★ Love the stove. I've been a customer for over 20years. Michele, Cindy and Elizabeth are very talented. Prices are reasonable.
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Tania Washchuk on Google
★ ★ ★ ★ ★ Great experience. I purchased a pricey coffee table and had a fantastic experience dealing with Shannon. She kept me posted on pricing and availability. I asked her to quote on other items as well and she was extremely knowledgeable and efficient. The delivery people were also fantastic, probably the best that I have encountered and worth purchasing from them for that alone.
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Roman Koval on Google
★ ★ ★ ★ ★ Store is very nice with unique items granted but pricing is not in line (overpriced) with the quality of furniture offered. Found same/like products hundreds of dollars less elsewhere. Shop carefully!
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Punam Maini on Google
★ ★ ★ ★ ★ Excellent product selection at this store - quality and variety . Buying during the pandemic was "interesting" with delays from the distributors etc. but the service level was outstanding (including the delivery team) and team kept their commitment to us , and I love my new couches! thank you!!
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Mathew Van Camp on Google
★ ★ ★ ★ ★ Extremely rude owners. Do not spend money here. Was parked in lot and owner pulled up threatening me saying I was being recorded and if I littered it would be caught on camera. Will make sure everyone knows how this owner speaks to customers and make sure everyone I know stays away.
Good job buddy!
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Michelle Karvounidis on Google
★ ★ ★ ★ ★ Spoke to the owner on the phone and seemed polite and nice regarding a table I was interested in, quote was fair and I came in the next two days and was I surprised. The employees were rude, not inviting and then the owner was just as rude. I ended up going to the other 2 locations and it was just the same. I found the table at a lower price somewhere else, and boy am I glad I did. I wouldn’t want to make a purchase at this location or the other 2.
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