Liz at Home
4/5
★
based on 8 reviews
Contact Liz at Home
| Address : | 3443 Fairview St, Burlington, ON L7N 2R4, Canada |
| Phone : | 📞 +9 |
| Website : | http://www.lizathome.ca/ |
| Categories : | |
| City : | N |
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Braydon on Google
★ ★ ★ ★ ★ all my experiences here were great even better with one of their sales representative Terri
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Alan Sharkey on Google
★ ★ ★ ★ ★ A great furniture store with huge selection and great customer service. A shout out to Terri and Lauren.
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rob palla on Google
★ ★ ★ ★ ★ Liz at home is a great furniture store. I was impressed of the selection and the knowledge of the staff. Got what I was looking for. If your looking for furniture at a decent price you should check them out.
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M VDiata on Google
★ ★ ★ ★ ★ Terri is very helpful and we found their furniture quality excellent. Also great how things can be made to order. Great experience!
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Mary Jo Lynett on Google
★ ★ ★ ★ ★ Lauren was very helpful and answered all my questions. I appreciated that she wore her mask while I was in the store.
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Kimberly Stahl on Google
★ ★ ★ ★ ★ Great Service! Despite recieving a couch of sub par quality from the manufacturer, and the manufacturer not rectifying the problem. The staff at Liz at Home have continued to make sure we are taken care of. I wouldnt hesitate to purchase from them again.
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G B on Google
★ ★ ★ ★ ★ THE RESPONSE FROM THE OWNER TO MY REVIEW IS COMPLETELY FALSE!
There was no choice in what table we would like to have delivered. We were told there was a new table in stock in the warehouse when purchased. When the table arrived it had large gaps in the seems. We sent it back and requested a new table. A replacement table was then agreed to be sent and scheduled. We agreed to one of two floor models. We made arrangements to receive the table during the promised window, when following up during that time frame we were told a replacement was never scheduled to be delivered and we will not be receiving a table that day. This piece was not custom. At the other location we ordered a custom couch which is why I put the review on both stores. The owners response after complaining about the terrible service we received and how we expressed concern about the couch order was - I will refund your money on both items if you're concerned we will under deliver. Through all of this we did not receive one apology and now she is calling us unreasonable. In the end we had a lovely experience at another store delivering the exact table in flawless condition on Tuesday!!!!!
Review:
1 star is being generous. My parents spent over $7k on furniture at both this store and Elizabeth Interiors. They were sent a damaged table, made arrangements to receive a new table scheduled for delivery. When following up on delivery window the day of they were extremely rude, could not make arrangements to have table delivered that day and did not offer any kind of apology or reasonable resolution. This is just a brief description of an absolute horrible shopping experience. Do yourself a favour and support another local store that actually values and appreciates your business.
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Annette Rudolph on Google
★ ★ ★ ★ ★ The people working in the store are so amazing! When I went into the store recently, to check up on their many unique treasures, I told one of the staff how a beloved garden ornament I bought from their store, years ago, had become so damaged by windstorms that I had to take it down. Surprisingly, I was told to bring it in to have it taken to the manufacturer to see if it can be fixed! I’ve got it back now, even better than new and it is ready to grace my garden again! I am SO HAPPY!
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