Snuggle Bugz - Burlington
3.5/5
★
based on 8 reviews
Contact Snuggle Bugz - Burlington
| Address : | 3245 Fairview St, Burlington, ON L7N 3L1, Canada |
| Phone : | 📞 +9 |
| Website : | http://www.snugglebugz.ca/ |
| Categories : | |
| City : | N |
| Description : | Well-stocked, spacious retail outpost for baby furniture, clothing, car seats & strollers. |
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Kat Romanoff on Google
★ ★ ★ ★ ★ I was searching for the BabyZen Yoyo2 stroller online (sold out almost everywhere) and fell on SnuggleBugz website. I live in Montreal and have never heard of this company. I decided to speak to a chat representative on the website to make sure that I would receive my package within 10 business days, even with free shipping. Not only was Sabine on the chat extremely polite and helpful, but I ended up receiving my package within 2 days! I will definitely shop on their website again, and visit their store next time I'm in Ontario. Highly recommend this company!!!
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Laura Fresco on Google
★ ★ ★ ★ ★ Total waste of time. Went there to buy a stroller. The price on the floor model did not match the online retail price. Then I picked out the model and color I wanted and the sales associate confirmed the price and that they had several in stock at their warehouse. After price matching and believing they had the best price I went back to purchase the stroller, brought my carseat with me, confirmed my carseat would fit with the universal adapter and again the sales associate confirmed the price, color and that they had 5 in stock at their warehouse and shipping would be 2-3 days. Went to actually pay and purchase the stroller and all of a sudden they don't have that one in stock but the same model and color you wanted is now and extra $170 plus tax. Complete waste or my time. Will purchased my stroller elsewhere and have removed all items from Snuggle Bugz from my baby registry.
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Jessica Marie on Google
★ ★ ★ ★ ★ I visited the store last week and was “helped” by a girl who stated she was an assistant manager who looked like she just rolled out of bed, didn’t brush her hair or even plan out her outfit. She had long ratty blondish hair.. and looked very unprofessional for a staff member. Not only did she not look professional for a job, her attitude was nasty.. one question I asked she jokingly said “I don’t get paid enough to know that”.. she didn’t have any care for what my needs were. I had lots of questions about my purchase and she didn’t care to answer them, as she just kept saying “okay” .. eventually I told her I was just going to look around. I then was approached by another friendly staff member who spent the time to explain details of the strollers and do some demos with me. I ended up purchasing the Vista after the lengthy explanation from your other friendly staff.
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Luka Milosavljevic on Google
★ ★ ★ ★ ★ My wife and I were conflicted in regards to a stroller we had purchased. Kate the manager walked us through the process and helped us pick out a stroller that fit our needs based on our lifestyle. She was very accommodating and knowledgeable on the products being offered. I look forward to shopping at snuggle bugz in the near future!
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DJ Mumbles (DJ Mumbles) on Google
★ ★ ★ ★ ★ We’ve been to this location a few times and this is the best Snuggle Bugz location we have ever been to. The staff are all friendly and very helpful and this includes Nestled, the baby furniture at the back of the store. We would highly recommend this location and they also price match if you find a better price.
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Lina Timbres on Google
★ ★ ★ ★ ★ Visited Snuggle Bugz Burlington today with my husband in hopes to get some last minute items before baby comes. I was greeted as if I was family the moment I walked in the door. After a few moments of shopping around we were asked if we needed any help by a staff member by the name of Alicia, she was joyful and so kind. Before she proceeded to help us in the strollers she had asked us if we would like her to put on a mask while helping us due to the new no masking rules, I thought that was a very kind and thoughtful thing of her to ask making us her number 1 priority at the time. Our experience at the store today was above and beyond. We cannot wait to bring our new bundle of joy into the store in the future. We are very thankful for the service we received today. Thank you
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Dana Canning on Google
★ ★ ★ ★ ★ We went to Snuggle Bugz to look at creating our baby registry and we were so happy we did! The staff here are absolutely fantastic and extremely helpful when it comes to questions about their baby products.
We felt welcomed like family from the moment I stepped in. Unlike other baby stores that we had previously been to, the staff at Snuggle Bugz / Nestled went above and beyond. They took the time to answer all of our questions and jumped right in to show us all of the stroller options to help us pick the best fit for our growing family. They even took apart the stroller we were looking at just so we could see how all of the features work and what it would be like to add the car seat to it and how it folded up!
If you are a first time mom and nervous about what to buy and what might work best for you, I would highly recommend coming here. They definitely helped make me feel comfortable with my choices and I look forward to shopping here for years to come!
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Sarah Pokno on Google
★ ★ ★ ★ ★ I have been to this location a few times and have called for product knowledge and the staff has always been incredibly helpful, honest and kind. The staff thoroughly explained the difference between the options for car seats and strollers. We went to browse through the cribs just to get an idea of what was out there and ended up choosing a crib, mattress and mattress protectors. The staff was passionate about their products and honest about what might not be a good fit based on our needs. Highly recommend if you’re looking to put together a baby registry or just have a positive shopping experience with exceptional customer service.
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