EBike Plus
4.1/5
★
based on 8 reviews
Contact EBike Plus
| Address : | 175 Carruthers Ave Suite 110, Ottawa, ON K1Y 1P8, Canada |
| Phone : | 📞 +98 |
| Website : | https://www.ebikeplus.shop/ |
| Categories : | |
| City : | Y |
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Robin Bresnahan on Google
★ ★ ★ ★ ★ Very attentive and nearly immediate service and I left with a great bike within my price range. Called with a couple questions the next week, and they made sure I was satisfied even though they'd already made the sale and there was no more money to be made off of me. 10/10 would shop there again.
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Ishan Montenegro on Google
★ ★ ★ ★ ★ Excellent customer service. Quick turn around and very fair prices. Went in for a tuneup, and even included to clean my bike. Wont regret your visit
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Anne B on Google
★ ★ ★ ★ ★ I recently purchased an e bike at this store. I was very satisfied with the service I received, and their prices were very competitive. I may have paid $100 more than what I found online, but I am happy to support local businesses and I can rest easy knowing that I can call them up when my bike requires servicing.
The staff (Carlos and Charlie) were very knowledgeable and friendly. The store is a bit crowded, but they manage to make it work. Would definitely recommend checking them out if you're looking to buy an e bike.
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william tariq on Google
★ ★ ★ ★ ★ Carlos and Charlie destroy the E-Bike competition in the Ottawa area with there accurate assessments on all E-Bike types, they helped me with 2017 emmo zone which I had been overcharged at other places for parts and services. You are getting the best quality parts for best prices I assure you.Do not go anywhere else , all other locations will not give you the great service Carlos and Charlie offer!
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Leslie Ellis on Google
★ ★ ★ ★ ★ Amazing service, diagnosed the problem over the phone, repaired my elderly father's scooter in no time and he is back on the road. Would definitely recommend Carlos and team couldn't have asked for a better service experience.
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youssef Dahhan on Google
★ ★ ★ ★ ★ Carlos and Charlie are very professional and they are very helpful they treat us like friends not customers. I am sure they can take care of your bike.
Thank you guys for everything ?
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Jen Barton on Google
★ ★ ★ ★ ★ Never followed through on bike maintenance required from my warranty. Plus I think the bike was used they sold me as brand new
Never returned calls when I had emergencies they had to respond to like repairing flat tires or broken keys. I couldn't replace or repair any parts since manufacturers always refer you to the retailer for any service....but Carlos never responds in time or follows up.
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Paul Merriam on Google
★ ★ ★ ★ ★ Knowledgeable, friendly, good customer service. Prices compare favourably with other e-bike stores in Ottawa and in Toronto. I purchased a bike from them in March 2022 and am thrilled with my new daily commuter. I'll come back and update this in a few months. Recommended!
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