Dumoulin Bicyclettes
4.7/5
★
based on 8 reviews
Contact Dumoulin Bicyclettes
| Address : | 173 Rue Jean-Talon E, Montréal, QC H2R 1S8, Canada |
| Phone : | 📞 +78 |
| Website : | https://www.dumoulinbicyclettes.com/ |
| Categories : | |
| City : | R |
| Description : | Store specializing in bikes for city transit, including folding styles, plus accessories & clothing. |
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Philippa McIntyre on Google
★ ★ ★ ★ ★ Extremely helpful bike store with a focus on family/urban cyclery. Purchased a cargo bike from Dumoulin and received exceptional service from Paul, Julien, Pierre-Marie and others. They were very patient, and went above and beyond to ensure that my bike was in perfect working order for me and my kids. Thank you!
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Eldor Gemst on Google
★ ★ ★ ★ ★ Outstanding service! Even several years after my purchase here, they kindly mailed a replacement part I needed without charge. Highly recommended bike shop!
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Toast MD on Google
★ ★ ★ ★ ★ I just got my new bike a few days ago and I love it! Not to mention their service is outstanding (they are pretty efficient)!!! The employees were comprehensive and patient with me. However, there are few thing lacking such as spare pieces (air chambers) and on the go tools (multi-tools). I would give this shop a 4.5 stars.
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claude therrien on Google
★ ★ ★ ★ ★ They did not do a good job installing new components that i have brought over there to upgrade my bike. After 1700$ of upgrades and 245$ for installations i have to wait to have the funds to pay to fix what they have not installed properly. The bike rides like garbage and sounds like im destroying the drivetrain. So ,no bike for 8 days + the wait and search again for another bike shop, the bike should feel like butter, instead it feels like im grinding everything, so i cant even use it.
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Nicola Albert on Google
★ ★ ★ ★ ★ I am new to the world of cycling so my knowledge was (and still is) pretty basic. I had done hours of research before going to Dumoulin but I still was on the fence between 2 bikes. Everyone was so unbelievably patient with me, they let me ask my thousands of questions and was honest with me. Philippe was such a great sales person, he really made sure I was getting a bike that would fit my needs/wants. He told me what would work and what wouldn’t work, but more importantly, why! I think we spent 2hrs together before I finally made my decision. He also helped me with all of my accessories and special ordered some for me. I never felt pressured to buy anything that I didn’t want, Phillips is extremely knowledgeable so I felt like I could trust him.
It’s been 3 months with my bike and whilst I’ve only ridden it on my trainer, I’m so happy with my choice. Thank you to everyone at Dumoulin!
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Robert Lambert on Google
★ ★ ★ ★ ★ Excellent service in the repair shop! The staff are knowledgable and pleasant. Even though they were incredibly busy they took the time to identify and resolve a noise that has plagued me for weeks.
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Jean Charbonneau on Google
★ ★ ★ ★ ★ Great shop in a two-level space that's interestingly designed and a pleasure to visit. Jocelyn and other mechanics are very helpful, and they quality-check each other's work to ensure great results. Despite being short-staffed, they kindly took me as a walk-in when my rear brake failed during my commute. (This a few minutes after another shop rudely and dismissively sent me away with a bike that wasn't very safe to ride.) Well done Dumoulin! I highly recommend this shop!
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Loreto Itarte on Google
★ ★ ★ ★ ★ I just bought my beautiful bike at Dumoulin Bicyclettes today, and I couldn’t be happier with the service received. Vicky was amazing and not only she was able to provide us with service in English, but also in Spanish! :) She was super helpful and nice with us. Also the guys were very efficient and quickly put the bicycle together, and I could go out and enjoy the sunny day with it ?
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