Delta AirLines

Great customer service. Had to coordinate check in between different bookings for same flight for my husband and I. Phoned the help desk and it was taken care of efficiently.

My transfer flight was delayed for the third time with a last minute notice. Layover of just 45 minutes turned into a 3 hours waiting for no actual reason. No customer service whatsoever. Will not use Delta Airlines again.

I had one positive flying experience with Delta, however their tactics of changing the price for tickets after you have agreed on a price are sickening and frustrating. Switching the price after entering your credit card info are not okay.

This was the worst experience I have had with any airlines. I bought an expensive ticket to have an easy trip from Vancouver to Istanbul and over top of that paid extra money to be able to check-in a luggage which you get for free with any airline, and still on my way back to Canada I had to pay approximately another CA$ 100 just to be able to check-in a luggage. And horrible attitude from the AF counter in Istanbul. This is very disappointing and I will never choose Delta airline again and will tell everyone who I meet for the rest of my life not to do it. Mehdi Rafie

BAD SERVICE BAD ATTITUDE!!! My transfer flight was delayed for the third time with a last minute notice. Layover of just 50 minutes turned into a 4 hours waiting for no actual reason. No customer service whatsoever. Will not use Delta Airlines again. Never!! Even now, I can't find my baggage.

An amazing airline! Please fly with them! The service on board is so good. The flight attendants are very friendly and the food is nice.

My flight got cancelled, oh well. But then they wouldn't refund my return ticket because it wasn't cancelled... What a crock. Then I was on hold for 3hrs finally gave up. They can keep my money. Never flying with them ever again.

I experienced the most devastating trip with the Delta Airlines. They canceled our flight without providing any reasons with a short notice of 5 hours prior to departure. They booked us with an alternative flight for the next day which did not work for us since our work obligation needed us to come back home the same day. I started communicating with an agent online and requested to rebook us with an alternative flight to arrive home the same day. They rebooked us with a different airline. They did not provide any confirmation number or ticket number until I requested them. We went to the SAN airport feeling happy that we successfully rebooked our flight. When we checked the ticket number that Delta provided us online with the new airline we realized that they booked us with a flight with no room! We checked again with Delta at the airport, and without receiving any apology, they tried to book us with another available flight. I asked them now that you booked us with a different airline, how can I ask to reimburse the fees that I paid for baggage check in and seat selection yesterday. They responded that you may request online after the trip is completed. We nearly spent 12 hours at the airport/flight until reaching home for a flight that suppose to take 3 hours. Our baggage was lost and it took us three days to receive it. Then I started processing the reimbursement for the baggage and seat fees with Delta that we have never been provided due to the flight cancelation. I could not pull up the information online and get my e-receipts online using my confirmation number upon arriving home! I had to go to the airport and inquire there. I spent nearly 5 hours at the airport to speak to an advisor which eventually she told me that they are unable to support me since the trip is completed unlike what they promised at the time of departure. They provided me a phone number for care assistance. I called them at least 5 times each time waited on the phone between 2-3 hours to be supported. They asked the ticket number and asked me to stay on the phone for a short while which took forever and they hanged up from their end! I would never ever considering travelling with the Delta Airlines and I highly recommend the travelers to read the reviews online and think twice before booking with this flight.