CosmoProf
3.5/5
★
based on 8 reviews
Contact CosmoProf
| Address : | 19355 Langley Bypass #3, Surrey, BC V3S 6K1, Canada |
| Phone : | 📞 +98 |
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| City : | S |
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Natalie S on Google
★ ★ ★ ★ ★ Very rude personal. Just terrible experience. Never will go there! Awful
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Karie Woshleyn on Google
★ ★ ★ ★ ★ Lovely girls, olesya below was rude to the staff and actually walked in without a mask and disrespected them… insane woman
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Navdeep Durwinder on Google
★ ★ ★ ★ ★ Awesome staff they are super helpful unlike modern and will always help me find an alternative if my product is sold out
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MOB BK on Google
★ ★ ★ ★ ★ Monica R who left a bad review here failed to mention that she was asked to leave the store for refusing to wear a mask. She actually came back and had to be physically removed by customers for being abusive and confrontational towards staff and other customers, and police had to be called. I'm sure most of the staff there hate masks as much as Monica does, I know I do; but harassing them over mask rules and mandates they didn't create is not going to solve anything. The mask/anti mask debate won't be resolved by attacking staff at a shampoo store. They just want to do their job and go home. Lets take it up with our government instead of fighting each other.
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Alex Volchkov on Google
★ ★ ★ ★ ★ Terrible service! Girl on the cashier talk in a disrespectful way with customers. Never again!! I better shop in Surrey location where girls meeting with a smile and always polite and friendly
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Olesya Belinskaya on Google
★ ★ ★ ★ ★ Absolutely disrespectful and unprofessional attitude of the manager, extremely rude and aggressive. Avoid this store if you don't want your day to be ruined. Will never ever be back again.
P.S. I was in the mask
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Monica Romey on Google
★ ★ ★ ★ ★ If I could give them a zero I would. Super rude staff. Ignores questions and aren't capable of being helpful and frankly clearly aren't there to provide a service. They just ring in the till. One staff member said I looked like her grandma's age. I suppose trying to insult me as I still have 3 school aged kids myself and am clearly not a grandma. I'm not sure but it definitely wasnt in a friendly way. I guess when I asked to speak to an owner it triggered her to need to lash out but, still. Not called for at all
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Sue Rad on Google
★ ★ ★ ★ ★ Came to write a kind review after witnessing the manager and staff get verbally assaulted by an old woman (MONICA ROMNEY she wrote a fabricated review prior to this I see) who didn’t have any interest in shopping. Came in camera ready filming the staff while she wasn’t wearing a mask. The woman working was physically upset and didn’t want confrontation still Monica kept going. They need more protection and staff at this location. I feel terrible for what they have to deal with.
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