Canadian Home Healthcare Inc

Prices for cpap are substantially higher. No follow up at all, they have never called me after my purchase.

My experience was OK, some 'experts' were unable to answer my simple questions. When coming here, ensure that you are speaking to a senior level individual or someone who has been there for years.

The moment I talked to the receptionist, I knew this was going to go down hill. I was referred to them by my specialist. Went in, talked to receptionist and all he was interested in was booking a appointment for a month free trial (they all provide that fyi) since this would be my first CPAP machine. My father was with me and was due for an upgrade for his machine. After multiple request to let him see the machines they carry and to get a quote, he went to the back to see if he can get us someone to sit down with (at first he wanted us to just look at a display case that only housed 2 machines, one of them being a portable one that is not even covered by government in any part, no masks or hoses to look at and locked behind a glass case, anything more in depth, he wanted us to book an appointment which would be for a training and them giving a machine for 1 month trail, would take 1 hour and 45 minutes, according to him, and pretty much mean we were buying from them.). After a while, we got called in by a "sales person". Sat down in his office and I felt I was in the middle of a car sales pitch. He was not making much sense to a first time buyer, was still confused about the machines when I left. Gave me a price breakdown sheet that a 9 year old would have done a better job on and would have made more sense, not to mention, I would find out later that they were hugely overpriced, and to top it off, he gave us some wrong facts about the machines. Only had 2 masks to show us, which I would learn later are no where near the amount of options available. After all this, went to a competitor right in front of Credit Valley Hospital called F.P.M. Solutions, night and day difference in my experience. They had a show case as soon as you entered. 10+ masks on display, all machines on display plus tons of optional accessories too and best of all, none hidden behind a glass cage, pick them up and take a look. Receptionist was very helpful, asked her close to 50 questions and she never got annoyed. Showed us the demos, if it was not on the floor, she would get one from the back. Offered free accessories to try out, gave a free pack of wipes to use maintain our masks even though we were getting the trial machines, gave us a free face plate for the machine we took to keep. Gave us loan to buy, basically a brand new machine, never used, if we liked it, we would keep that one, if not, get something else. Best of all, price was way better. I was quoted for $1400+ for the pro machine while this new place was $800+. Keep away from these guys.

Great service, very detailed when discussing about the CPAP product, its use and the selection of the right mask. Highly recommended. I used the services at the Mississauga location - 2000 Credit Valley Road. - Faisal

Ive been dealing with canadian home healthcare since 2017 and have always received the best in customer service. Options were carefully explained so that i could make the decisions based on my individual needs. Supplies are available when needed, no wait times. The staff are professional and friendly. I would highly recommend canadian home healthcare for anyone looking for a reliable, reputable company to deal with.

Very helpful and accommodating company! I will definitely come back! Ellen is great - kind and professional!

My experience was great and excellent guidance by Mr Ahsan Rahman Canadian Home Care Inc. It was such a great relief right on the first time use itself and amazingly they were able to adjust the values to the CPAP machine Dreamstation 2 remotely to customize it so made me more comfortable. Thank you for your precious services and I recommend this to every one looking for a dependable and professional service- Seema Taranum

A note on this company: their Google hours may not reflect their availability to answer calls, as they were able to help me after a phone call despite the listing stating "closed." I had a great experience this week. As I have been affected by the worldwide recall on Phillips devices, I was looking to get a new alternative device. Mahd and John were able to answer my questions, correspond back and forth on the requirements for devices (I had my script and other information prepared in advance). They were able to see me same day and get my new device (a Z2 Auto, which I also recommend), which is now helping me to sleep well. Thanks for the help to John and Mahd.