Brossard Chevrolet Buick GMC Inc.
4/5
★
based on 8 reviews
Contact Brossard Chevrolet Buick GMC Inc.
| Address : | 2555 Boul Matte, Brossard, Quebec J4Y 2P4, Canada |
| Phone : | 📞 +9 |
| Website : | http://www.brossardchevrolet.com/ |
| Categories : | |
| City : | Y |
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Dominique on Google
★ ★ ★ ★ ★ Yesterday, my Volt 2017 was not starting, no power. So I call Chevrolet Brossard Service and they told me to contact GM road assistance to get my car towed. I really needed to get to work, so I got a ride to the car dealer to get a rental car. In the meantime, the towing company came to my place and tried to boost the car, which worked. No need to tow it any more.
I couldn't bring back the rental car until the next morning and now they wanted to charge me the rental because, although I was entitled to a free rental since I was under warranty, they couldn't get reimbursed by GM if my car was not in their garage for repair. Really???!! They never told me that so I left, refusing to pay and called GM to place a complaint. They also added that they would never rent me a car anymore if I was leaving without paying.
On top, they suddenly couldn't offer me a ride home (6 km from their place) saying that their service was off for the next hour for lunch. Which I found up was not true because when I went outside to hitchhike back home, their 'limousine' was right there and the gentleman nicely gave me a ride, saying he had no problem to work during the lunch time.
This is a really unfortunate event because when I get a good service, I like staying with the same car dealer, even if I change car. I don't see how I can go back now. I'll need to find another dealer to take care of my Volt. :-(
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Alex Tasciyan on Google
★ ★ ★ ★ ★ Appointment time not respected. Misleading staff. Avoid this place.
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Joel B on Google
★ ★ ★ ★ ★ Outside charging station has been out of order for months and their own car is always connected to the other available one. When you purchase an electric car they say : ‘’come anytime to charge for free’’ but it is never available. Staff is friendly
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Dave Reddick on Google
★ ★ ★ ★ ★ This company has been involved in our community and has sponsored our softball league in a neighboring borough, so when it came to my next vehicle I decided to give them a shot.
I leased a Chevy Silverado, and received excellent service that was fully bilingual, not to mention a beautiful truck!
Special thanks to Martin Marleau whose commitment, dedication and personal touch made this experience a true pleasure.
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Cindy Long Owen on Google
★ ★ ★ ★ ★ Friendly staff and great service!
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Patrick Dubé on Google
★ ★ ★ ★ ★ Terrible service. The service department has no clue how to help you, they just stare at you and don't care. They overbook appointments and have no room for when you need emergency repairs.
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Nickolaos Contaxakis on Google
★ ★ ★ ★ ★ Looking at a few options of cars. Walked in met Steve at the appointed time. We reviewed a few car options and test drove an fully electric Bolt. He was knowledgeable and provide a bit of insight. After completing the test drive Steve provided me with pricing options. The entire experience was pleasant and completely pressure free. I am not sure that the Bolt is exactly what I am looking for but I would gladly revisit the dealership and Steve once I am closer to making a decision.
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James Walker on Google
★ ★ ★ ★ ★ Excellent service!!! Thank you Stephane Depault!
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