Blue Ruby Jewellery

Name: Blue Ruby Jewellery
Address: 701 W Georgia St, Vancouver, BC V7Y 1G5, Canada, Y, Canada

3.9/5 ★ based on 8 reviews

Contact Blue Ruby Jewellery

Address :	701 W Georgia St, Vancouver, BC V7Y 1G5, Canada
Phone :	📞 +98
Website :	http://www.blueruby.com/
Categories :	Jewelry store ,
City :	Y

701 W Georgia St, Vancouver, BC V7Y 1G5, Canada

Best Jewelry store in Canada

H	Helen Ip on Google ★ ★ ★ ★ ★ Went in looking for a gift for a close friend. Trang was excellent - super friendly, patient and knowledgeable. She made sure I was taken care of especially with her personal interactions.
V	Vandana Singh on Google ★ ★ ★ ★ ★ I was greeted by Trahn and what a lovely lady and hands down, the best customer service.. she was so helpful and sweet. Blue Ruby should be really proud to have employees like her.. Thank you Trahn, you made Valentines really sweet for my daughter..
S	Sara Mia on Google ★ ★ ★ ★ ★ I gave this jewelry store a second chance since my first time was no great. I bought small hooped earrings that were 14k hollow gold and wore them for 2 weeks. I was swimming (without a cap) and went to check on them after a length and one of them had broken in half... My hair had possibly caught in it or something but that is ridiculous. My first experience I bought a pair of expensive 14K earrings but the store clerk did not mention that the butterfly back was copper coated in gold. I am allergic to any metals besides surgical steel so my ear got infected after 3 days and the butterfly back had turned black. One of the jewels had fallen off as well. They handled the interaction really well and gave me my money back but it seems the jewelry quality is not the best.
J	Joanne Wong on Google ★ ★ ★ ★ ★ I’m rarely ever acknowledged or even helped but this past experience was especially egregious. One of my opal earrings turned transparent and no longer a beautiful milky colour. I was told by an employee that she can’t do anything about it. After asking if I could avoid this happening in future she said no, and repeated that she can’t do anything to help me. I left without an apology. There was another instance where an earring had dropped and some of the plastic gems came off (this pair was worth ~$150). I was within their return policy but was told I had to pay to get new gems put in and it would take a few weeks to ship it out to the manufacturer. In short, I will not be returning to these unsympathetic people ever again. I’d much rather spend my time where customers are valued.
S	Sarah Enta on Google ★ ★ ★ ★ ★ Abbey G was great from the moment I walked in. She was attentive, caught on to my style preferences quickly, and made a bunch of great suggestions, one of which ended up being the beautiful Herringbone necklace I left with. I usually enjoy coming to blue ruby, but Abbey made it particularly great today. Thanks!
E	Emily Reid on Google ★ ★ ★ ★ ★ They don’t tell you there is a no touch policy when you enter, hardly anyone tires to assist you, then they scold you for touching something. There were barely any customers in the store and they are still not able to provide good service. I woul have probably bought something if I wasn’t scolded so rudely. 2 stars because there is some nice jewellery. 1 star for service and rude staff.
A	Angela Parkins on Google ★ ★ ★ ★ ★ One of my new favorite treasures in Vancouver. I came into the store absolutely clueless on how to layer and style pieces of jewelry together, i’m very new to the jewelry scene. Angelina was the girl who helped me find pieces that would fit my style and even took the time to show me how to layer my necklaces together. She was super helpful, informative and a genuine sweetheart, it is always nice to be served by someone so warmly especially during the busiest time of the year. I will without a doubt be returning to this location soon.
m	malik mehmood on Google ★ ★ ★ ★ ★ Been going to this store for a year and have bought many products. Today, went there again but had a terrible experience and would give one star (but giving two cuz have amazing experience prior). I was helped by TD(her Initials) and was given lots of attitude by her. Asked her to open the necklace for me but she said to do it myself cuz she couldn’t because of the massive nails she had on(maybe don't wear long nails if you work in a jewellery store). In the end, we asked for a bag for the pendant and she rolled her eyes. We went out to try the pendant but couldn’t figure out why it wasnt locking in. When we went back in, she said they can do their best to replace it… I mean I was just outside the store for 2 minutes and you are treating me like a stranger. Anyways always had a great experience and amazing products, just this time was very frustrating. If you could please let the employees know that they need to be friendly to keep the your amazing business running. Won’t be coming here again even tho will be missing out on your great products.