Bell
3.5/5
★
based on 8 reviews
Contact Bell
| Address : | 19705 Fraser Hwy Level 1-442, Langley, BC V3A 7E9, Canada |
| Phone : | 📞 +7 |
| Website : | http://storelocator.bell.ca/bellca/en/BC/Langley/Bell-Willowbrook-Mall/BC736%3Fy_source%3D1_MjkzODk2Mi03MTUtbG9jYXRpb24ud2Vic2l0ZQ%253D%253D |
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| City : | A |
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Kristy Lampman on Google
★ ★ ★ ★ ★ Cheers! To Salochna and Lynda for the great customer service they provided while in store with my phone issues. It's the best customer service I have received in a very long time. They are the best.?
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Jessica Krumin on Google
★ ★ ★ ★ ★ What a great experience! They helped me with all my questions in such a friendly manner! So patient & kind. Hands down the best cell phone company store to go to !
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Aj D on Google
★ ★ ★ ★ ★ My last visit on June 6th, 2121 was a bummer in terms of customer service experience. The representative who entertained me was very cold and showed a very little interest to serve me and while leaving the office, i literally deduced and apprised him regarding his attitude.
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Garrett Chatterton (GChatt10) on Google
★ ★ ★ ★ ★ I wish there was a 0 star rating. Left Bell after almost a decade. Attempted to port a number to Telus and after multiple calls they refused. F*** Bell. I highly advise an alternative service provider.
If Bell would like to hear more about my experience, they should respond to the complaint filed with the CRTC/CCTS regarding this issue.
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Jessie Lawson on Google
★ ★ ★ ★ ★ After one of the hottest weekends in history my boyfriends phone literally melted. It was a rough weekend and that was the cherry on top. We went straight to the mall to try and fix it and were told it was not possible, we then tried to get a new phone and our provider was not helpful or understanding. They wanted to almost double what we were paying. So being in a nice cool mall we decided to shop around. Walking into the bell store was the easiest thing we have ever done when it comes to dealing with cell phones. Paven was so welcoming and in a way better mood than everyone else hiding from the heat. He wasn't pushy on upsetting anything but made sure we had what we needed. He really made us feel like we weren't just another customer he was making money off of. He made a great personal connection and we both ended up getting new phones and a better plan. His manager Salochna also helped us and made sure we were being taken care of. I've been avoiding getting a phone for myself for over a year because I hate dealing with phone companies but I would and will definitely deal with them again!
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Christine Jiwani on Google
★ ★ ★ ★ ★ Had the best experience here, I was helped by a very pleasant lady named Gris. She was so knowledgeable, patient and pleasant. She took her time to make sure I got the best deal possible. I had been doing my homework for a couple of weeks with all the providers and I definitely know I got the best deal here. She also made sure my devices were in working order before I left. I definitely recommend this location the service was phenomenal. Thank you
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Teagan McGuire on Google
★ ★ ★ ★ ★ We had the best experience today with Gris! After not being super happy with our options at other retailers, we went into Bell and she was incredibly helpful, and got us more for our phone trade-in than anyone else offered, they had the phones we wanted and stayed late to help get them set up. Very happy we came across this store today and got to deal with such a wonderful person!
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A Roy on Google
★ ★ ★ ★ ★ I visited the store on a relatively easy Wed afternoon, to purchase a SIM card. You’re greeted by a barrier and not greeted. I waited patiently for the first 5-7 minutes. There were two customers inside the store being served I suspect and two associates that pretended nothing existed other that their computer. Then I drew attention from outside the barrier and asked for help. Can someone please get me a SIM card? It takes 30 seconds to pull one out of the drawer I suspect. One associate responded, disappeared in the back, and after a patient 5 minutes came back as if nothing was requested. I asked again and he replied his colleague will help me. At about 17 minutes past when I reached the storefront I’m starting to lose patience and asked loudly again is it that difficult to get me a SIM card which likely is assured new business for Bell. I walked away completely ignored after another minute of no response. What a colossal waste of nearly half hour. I drove to the nearest alternate Bell store on Hwy 10 and got the SIM I needed in less than 60 seconds. Avoid the location if you value your time and/or dignity.
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